How to Buy a Mobile Phone, Tablet or USB Modem Online
Looking to purchase a device or upgrade online? Visit our Online Shop and follow the steps below.
To purchase products online you must:
- Be at least 18 years old
- Have a valid credit card (there may be a credit check when you use your card)
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Purchase a Mobile Phone, Tablet or Mobile Broadband service on a Plan
Important! If you're with another provider and want to transfer your service to us, your number must be in your name and the details you supply to us need to match those on file with your existing service provider.
Simply follow these steps to order:
- Choose a device, plan & add-ons
- Provide your details
- Enter delivery info & submit
- Track your delivery
Select the device you want from our range. You’ll be presented with details of each handset and their associated plans
If you're new to Optus, click the Buy Now button to get a new device and service from us
If you have an existing service and want a new device, click the Upgrade button to purchase. This option allows you to keep your current number whether you have a Postpaid or Prepaid service
Choose any Add Ons, like extra data or insurance plans (where available)
A summary of your purchase will be presented to you in Your Shopping Cart
Select to either Choose a new number or Keep your existing number
Read through the Terms & Conditions and select I agree to proceed, then select Check Out
Complete all fields in the 'Your details', 'Your Home Address' & 'Credit Check' sections, then click Continue
If you’re getting a new number choose from the selection in the dropdown list
Enter your delivery preferences and click Continue
Check that the details entered are correct and click Submit Order
Your order should be delivered within 3 - 5 business days. If there's a problem with your order Optus will try to contact you.
Once your order is dispatched from the warehouse, you can track its progress by clicking here.
When your order arrives, it will contain details on how to set up your service. Please activate your service within 30 days.
Further information about online delivery is available here.
Purchase a Mobile Phone or a Tablet Outright
If you're in Australia and want to buy a mobile or tablet with no strings attached, you've come to the right place.
You can pay for your new device using PayPal or AfterPay.
Select from the options below: