Have an Account or Billing Enquiry?

Need some information about your Optus account or bill? We’ve created a series of articles to make this easy for you. In case you need it, you can find your “Account Number” for most accounts on the top right-hand corner of the bill.


The easiest way for you to view your bills is by either using My Account or the My Optus app. Need a hand with either of these? Please see our articles below:

Here are some of our most commonly used Account & Billing articles for you to check out: