Switch Paper Bills On or Off

Important: We're currently upgrading our billing systems, so if your account number starts with an 8, 9, or 10, click here.

You can switch paper billing on or off online. Keep in mind that turning paper billing on will incur a $2.20 fee per bill.

Mobile services

  • In My Account: Select the Bills tab > Billing options > Follow the prompts

Fixed services

  • In My Account: Select the Bills tab > Billing options > Follow the prompts
  • In Member Services: Select account > Manage online billing > Follow the prompts