Finding Your Account Number
You can find your account number(s) via the options below.
Customers with bills already linked to My Account, can view their account number(s) online.
You can see your account number by logging into My Account.
Postpaid Mobile Phone customers can obtain their account number at any time.
Call 1501 from your Optus Mobile Phone (it's a free call)
A free SMS is automatically generated, then sent to your mobile, it will contain your account number and current balance.
You can obtain your account number at any time:
Have a pen and some paper handy
Call 132 926 from any phone
Select the 'Retrieve Account Number' option
Your account number will be read out along with your balance & payment details
Your account number is located on the first page of your bill, in the top right hand corner.