How to get your Contract End Date
You can check the end date of your Postpaid (billed) Mobile Phone contract via one of the following options:
- My Account: This option is available 24/7
- My Optus app: This is only available if your account number starts with 62
To find your contract end date for any other service please contact us.
Your plan and contract details
Your plan's charges, rates and inclusions are contained within the Critical Information Summary (CIS) under your plan name, as shown in My Account. You can also go to our Critical Information Summary Site to view available CIS documents across all services.
Tip: You'll need Adobe Acrobat PDF Reader to download and view your CIS. Some older plans may not have a CIS document.
Looking to recontract or upgrade your Mobile? Check out this article.