How to Get Your Contract End Date

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You can check the end date of your Postpaid Mobile Phone contract in My Account, the details are below.

To find out the contract end date for any other service, please contact us.

Looking to recontract or upgrade your Mobile?  Check out this article.

How to view your Mobile Phone contract end date

You can see your contract end date using your PC via My Account. Click a button below to find out more. This option is available 24/7 and free to use from your Optus service within Australia.

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Click to show steps

How to see your Mobile contract end date in My Account

  1. Log in with your My Account username, not your phone number

  2. Click on the Dashboard tab & scroll down to see Your Services

    Image of My Account Dashboard

  3. Select your Mobile Phone service, then click the Plan Info tab (on the right hand side) to see the contract end date and further plan details

  4. Your contract end date is located under your plan information

    Image of where to find your contract end date

Your plan and contract details

Your plan's charges, rates and inclusions are contained within the Critical Information Summary (CIS) next to your plan name, as shown in My Account. You can also go to our Critical Information Summary Site to view available CIS documents across all services.

You'll need Adobe Acrobat PDF Reader to download and view your CIS.

Please note: Some of our older plans may not have a CIS document