How to Add or Remove Caller ID: Mobile Phone

Caller ID allows you to see the phone number of an incoming call.

Looking for information on Caller ID for Home Phone? Click here.

How does Mobile Caller ID work?

Caller ID will display the caller's full national phone or mobile number on your handset, unless the call originates from:

  • Overseas (unless the country uses the same ID technology)
  • A payphone
  • A blocked or silent number
  • Some 'unserviced' areas in Australia

If the call originates from one of the above, your handset will display either:

  • Unavailable - these are generally calls coming from unserviced areas within Australia or from overseas
  • Private - these are generally calls that have been blocked by the caller or originate from an unlisted (silent) number

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How to check the status of your Caller ID...

To check if your number is being displayed to others, dial from your handset. Normal calling charges apply to dial this number.

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How to show / hide your number when calling...

This feature is also known as Caller Number Display or ‘Called ID – Send’, respectively.

To show your number

You can request that your phone number is shown on outgoing calls either permanently, or on a per call basis.

Per call:

  • To show your number when calling from a Mobile Phone, dial 1832 or *32 before the phone number you want to call

Permanently:

  • For a Mobile Phone, you can adjust this directly in your phone's settings or via the Settings tab in My Account

To hide your number

You can request that your phone number is blocked from appearing on outgoing calls either permanently or on a per call basis. Please note, you cannot block your number on outgoing SMS / MMS messages.

Per call:

  • To hide your number when calling from a Mobile Phone, dial 1831 before the phone number you want to call

Permanently:

  • For a Mobile Phone, you can adjust this directly in your phone's settings or via the Settings tab in My Account

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Important Information

Regardless of your Caller ID settings, Caller Number Display status or line listing (silent / non-silent) status, your phone number will always be available to Emergency Services and other telecommunications providers on a per call basis.