How to Check Your Prepaid Credit, Balance & Expiry Date
You can get your Prepaid Mobile Phone or Prepaid Mobile Broadband credit, balance(s) & expiry dates the way you like, simply choose how.
What about billed balances? See this article for details.
These options are available 24/7 and are free to use within Australia. The Prepaid SMS option is also free when roaming overseas!
- Call: Dial 555 from your handset and select option 1 - Prepaid Mobile Phone only
- SMS: Use Optus SMS Menu - Text 'bal' (without the quotations) to 9999 - Prepaid Mobile Phone only
- My Optus app: Download the My Optus app for Android or iOS by selecting one of the options below:
To check your Prepaid balance, expiry date and what you've got left to use, log into My Account.