How to Request More Time To Pay Your Bill
Important! If you've received a notification about a system upgrade, or if your account number is 11 digits long and starts with 62, click here instead as the information on this page may not apply.
Arrange a payment extension with one of the options below. Please note that organising a payment extension may still incur a late payment fee.
If you need assistance due to financial hardship, click here for more information.