How to Check Your Mobile Broadband Usage

You've got heaps of options to view your Mobile Broadband / iPad / Tablet data usage, check them out below.

You can view your current and previous usage:

Additional topics

On a Shared Data Plan?

If you need help checking your shared data usage, see this article for help.


Using your Mobile Broadband device: SMS, Online or an App

These options are available 24/7 and are free to use from your Optus service in Australia.

  • Online: Click this link: For help see the My Account steps below.
  • App: iPad & Android tablets You can use the Recharge Now App~ Prepaid only
  • SMS: Use Optus SMS Menu. Text the number 2 (two) to 9999 from your Optus Mobile Broadband Application ~ SMS capable devices only

Using any internet connection: My Account

Checking monthly usage

To check your current month's internet usage and how it compares with your previous 3 months, log in to My Account and follow the steps shown via the button below. If you can't see your Mobile Broadband service you may need to link it to your My Account profile.

Click to Log in
Click to show steps

How to view your monthly Mobile Broadband usage in My Account

  1. Log in with your My Account username , not your phone number
  2. Follow steps A & B as shown in the image below

    Image showing navigation to service listing

  3. Select your Mobile Broadband service to see its current usage & further options.

    Image showing navigation to Service Summary tab

  4. In the 'Service summary tab', scroll down to see both your current and previous 3 months usage. The image below shows the expanded usage meter functionality that's only available with our flexible 'My Plans' for Mobile Broadband / 'My Plans' for iPad. Older plans have similar usage meters without the expand function. 

    Image showing current and previous usage meters with expanded mode


Checking daily usage

To see daily transaction/data sessions, log in to My Account and follow the steps shown via the button below.

Click to Log in
Click to show steps

How to view your daily Mobile Broadband usage in My Account

  1. Log in with your My Account username, not your phone number
  2. Follow steps A & B as shown in the image below

    Image showing navigation to service listing

  3. Select your Mobile Broadband service to see its usage summary, usage details & further options. Then click 'Usage Details' 

    Image showing navigation to Usage Details tab

  4. Your upload, download total are shown like in the example below

    Image showing daily Mobile Broadband usage

Peak and off-peak times ~ older mobile broadband plans only

Peak time is 7am to 11:59:59 pm | Off Peak time is 12 am (midnight) to 6:59:59 am AEST


How often is the usage meter updated?

Mobile Broadband usage is updated approximately every 12 to 24 hours within My Account. The time and date of the last update is shown within the usage page. Occasionally a network event may cause delays to the update period.

Please note: The internet usage meter should only be used as a guide as it may not always reflect actual usage due to network delays. Your exact usage will be detailed on your monthly bill.


Why can't I see my usage?

If you can't see your service

Your usage information can take up 24-48 hours to show, if: