Understanding Your Bill & Usage

Has the look of your bill recently changed?
Your bill has had a make over. To make things easier, we've made a few important and exciting changes, including the look and feel! Get all the information you need by checking out this page.

Otherwise, check out the article below which provides links to detailed information on Optus bills and viewing your usage.

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Mobile Phone Bills

Click on a bill for information

My bill is for a...

Image features a new service bill and a bill where a plan has been changed

If you're not on a My Plan or My Plan Plus and need detailed help with your mobile bill, try this article on for size.

Click for help with new My Plan bill Click for help if you've changed to a new My Plan bill


Mobile & Fixed Broadband (Includes NBN) Bills

Click on a bill for help

Image features a mobile, fixed & standalone cable bill


Fixed Phone & Optus TV feat. Foxtel Bills

Click on a bill for help

Image features a home account & an optus TV with Foxtel bill

Click for help with your Home Phone Bill Click for help with your Optus TV feat. Foxtel Bill


Further usage & billing help

Click a link to find out more:

All Product Types

Mobile Phone Billing & Usage

Broadband Billing & Usage

Fixed Phone Billing & Usage