A. This depends on the type of service you have with us:
Home Phone / DSL Broadband / Mobile Phone / Mobile Broadband
You'll continue to receive your bill every month before the Direct Debit payment is due.
Cable Broadband / Optus TV
You'll receive a bill to confirm the amount charged. As the billed amount is the same each month, you won't receive another bill unless this changes.
Note: The account processing fee ($2.20 per month per service) is waived when using Direct Debit.