Fetch Troubleshooting

For solutions to common issues with your Fetch, simply tell us the problem you're experiencing...

Tell us the problem...

What is the issue with your Fetch?

It won't switch on/has no lights

I have no audio

I have no picture

I have picture, but it is pixelated or poor quality

I can't view free-to-air channels

My content is slow to download

My remote control doesn't work

I'm seeing an error message