How to Add or Remove Caller ID: Mobile Phone

Caller ID will display the caller's full national phone or mobile number on your handset, unless the call originates from:

• Overseas (unless the country uses the same ID technology)
• A payphone
• A blocked or silent number
• Some 'unserviced' areas in Australia

If the call originates from one of the above, your handset will display either:

• Unavailable - these are generally calls coming from unserviced areas within Australia or from overseas
• Private - these are generally calls that have been blocked by the caller or originate from an unlisted (silent) number

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To check if your number is being displayed to others, dial 1300 554 536 from your handset. Normal calling charges apply to dial this number.

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This feature is also known as Caller Number Display or ‘Called ID – Send’, respectively.

To show your number

You can request that your phone number is shown on outgoing calls either permanently, or on a per call basis.

Per call:

• To show your number when calling from a Mobile Phone, dial 1832 or *32 before the phone number you want to call

Permanently:

• For a Mobile Phone, you can adjust this directly in your phone's settings or via the Settings tab in My Account

To hide your number

You can request that your phone number is blocked from appearing on outgoing calls either permanently or on a per call basis. Please note, you cannot block your number on outgoing SMS / MMS messages.

Per call:

• To hide your number when calling from a Mobile Phone, dial 1831 before the phone number you want to call

Permanently:

• For a Mobile Phone, you can adjust this directly in your phone's settings or via the Settings tab in My Account

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