Trying to gain access to your account, or thinking of getting a new service and not sure how or what identification you'll need? Simply choose an option below...
Joining Optus is easy! We've even put together a simple checklist for you:
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Important! Make sure your ID hasn't expired, otherwise we won't be able to accept it.
You'll need 100 points of ID:
PRIMARY ID (70 POINTS)
SECONDARY ID (30 POINTS)
* if you're using a proof of age card, a current Medicare card must also be provided
* Australian Pensioner Concession Card Veteran's Affairs or Aged Pension count as 40 Points
ISSUED WITHIN THE LAST 30 DAYS WITH CURRENT ADDRESS
ISSUED WITHIN THE LAST 90 DAYS WITH CURRENT ADDRESS