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Service Hub

Your place for help and support
Change My Plan
Switch to the mobile, prepaid, home phone or broadband plan that's best for you right here
Activate SIM
Get your SIM up & running
Moving House
Ready to arrange the relocation of your service?
Pay My Bill
Use your Customer Account Number to make quick & secure payments
Recharge your prepaid service quickly & securely
Track Order
Keep up to date with the status of your order
Login to Optus webmail
Understand my bill
Your bill explained