All for use in Australia. Fair Go Policy applies. Stream SD video up to 1.5Mbps & music up to 512kbps. Netflix and Presto subscriptions required.
Streaming services subject to change at any time. Downloads & content such as ads incur data charges. Full terms.
Upgrade your phone and plan
Coming to the end of your Optus mobile contract? Get your new smartphone with the data-packed My Plan Plus, now with data free entertainment streaming, and unlimited standard national talk and text to Australian numbers.
Stream movies and TV shows in standard definition on the Netflix and Presto apps you’ve subscribed to and music on Google Play Music, iHeartRadio, Pandora and Spotify apps, on selected Optus mobile plans without using your data.
Our New Phone Trade Up option lets you return your current phone in good working order after 12 months and get a new phone on a new 24-month plan for a one-off $99 fee. And if you need to leave your plan early you can, with no plan cancellation fees - just pay out your phone in full.
Can I upgrade now?
Here’s how you can check if you’re eligible to upgrade your phone and plan.
SMS ‘5’ to 9999 from the phone you want to upgrade. We’ll reply with an SMS with your upgrade options, including the earliest date you can upgrade at no charge.
Log in to My Account and view the Service Summary of the mobile account you want to upgrade.
How to upgrade your phone and plan online
Select "I am an existing Optus customer".
Click "Upgrade" next to the plan you want.
Love the phone you have? BYO phone with My Plan Plus SIM Only. Brilliant value and no lock-in contract!
Here’s another reason to enjoy broadband internet at home with us – a $20 monthly discount if you’re an eligible Optus mobile customer.