International Value Packs at Optus

International Value Pack I Optus

 

Please note these International Calling Value Packs are no longer available for purchase. 

If you’re a postpaid mobile customer on eligible plans, you can now buy International Minute Packs to use on overseas calls to selected destinations from a mobile while in Australia. Find out more  

Did you know? New selected My Plan Plus/SIM-Only plans now include unlimited standard international SMS and MMS to selected countries, and a number of international minutes for standard international calls. Find out more



International Calling Value Packs
(cost per month)
Included Minutes for International Calls
$10 Up to 100 minutes*
(Standard call rate of 29c per min*)
$20 Up to 250 minutes*
(Standard call rate of 29c per min*)
$30 Up to 400 minutes*
(Standard call rate of 29c per min*)

*Calls are charged in the same increments of your plan for standard national calls: per second, per 30 second or per minute. (My Plan Plus bills per minute. My Plan bills per second).



Countries included in the International Calling Value Packs:



Calls to Fixed and Mobiles Calls to Fixed Lines Only
New Zealand South Africa
United Kingdom Ireland
USA Greece
China Japan
India Germany
Thailand Italy
Malaysia Taiwan
Indonesia Netherlands
Singapore Croatia
Vietnam Poland
Hong Kong Turkey
Canada Iran
South Korea Hungary
France  
Pakistan  
Cambodia  
Bangladesh  
Chile  
Austria  


How does it work?


  • The packs are monthly recurring packs with no tie ins. You can cancel at any time. Note: if you cancel this pack, you can’t purchase one later.
  • Once the included value of the pack has been used up all excess usage for eligible calls will be charged at a rate of just 29c per minute (plus 35c flagfall)!
  • Any calls you make to countries which are not included in the packs will be charged according to the standard International 'yes' Call Rates.




FAQs


Q: Why didn't I receive all the included minutes in the first month?
A: The packs are prorated with respect to your billing period. So, if you are a current Optus customer and request the pack halfway through your billing period, you will only receive half the included value, but only get charged half the cost of the pack price.

Q: How will this appear on my bill?
A: All eligible calls will be charged at the standard call rate of 29c/min and billed as your plan's usual billing increments:, either per second, per 30 second or per minute. You will receive a total discount based on the included minutes of your pack: ie $10 pack = $29 included value; $20 pack = $72.50 included value; $30 pack = $116 included value.

Q: How can I tell if a call I have made is eligible for the pack?
A: All eligible calls will be marked on your bill with the description "Intl Pack". If a call has not been marked with this description then it is not eligible and you will be charged your rate plan's standard rates.

Q: For countries where only calls to fixed lines are eligible, what will happen if I call a mobile in that country?
A: You may still be able to call a mobile in that destination, but this will be charged at the standard international call charges for your plan.

Q: Are International SMS included in this pack?
A: No, all International SMS will be charged your plan's standard rates.



Terms and Conditions


Optus International Calling Value Pack: The Optus International Calling Packs (ICVPs) are monthly recurring packs that provide an included amount of minutes to be used on standard international calls to mobiles and/or fixed lines in selected destinations only. Included usage does not rollover. The included international calling minutes are based on a standard rate of $0.29 per minute and billed in increments of per second, 30 seconds or per minute, based on the charging increment of your rate plan. Excess usage for all eligible calls will be charged at $0.29 per minute, plus 35c flagfall. International calling usage for calls made to destinations which are not included under the ICVPs will be charged at standard International 'yes' call rates. ICVPs can be cancelled at any time. The monthly access fee and the included usage values are pro-rated with respect to your billing period. You will incur the minimum monthly access charge even if you don't use the maximum included value. If you cancel this offer before the end of your billing period, any unused portion of the monthly subscription fee will be credited to your account. There is a limit of one change of ICVP plan per month. Offer not available to purchase after 1 February 2015.

For full details, see www.optus.com.au/standardagreements

Click for full Terms and Conditions
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