General: For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.
Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Refer to your device user guide for specifications.
Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.
Recharge vouchers: Must be redeemed by the offer end date in order to receive the offer.
GIFT CARD OFFER
Available to new customers who purchase a specially marked box containing an Optus X Smart, Optus X Spirit or Alcatel A3 online or in-store, activate the included SIM and on their first recharge, recharge with $30 or more from 02/10/17 until 04/02/18, unless offer extended. For info on available plans and pricing, see optus.com.au/prepaidplans $50 EFTPOS card available for activation within 24 hours of recharging with $30 or above. $50 EFTPOS card must be activated by 31/03/18 at optus.com.au/optusgift. You will need to enter the security code printed on the EFTPOS card and your mobile number. The EFTPOS gift card will have a 12 month expiry from the activation date. Limit one handset purchase per customer. Excludes handset upgrades and SIM swaps. While stocks last. Card issued by Blackhawk Network Australia Pty Ltd ABN 84 123 251 703.
MUSIC STREAMING DATA FREE
Offer ends 22/03/18. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day's usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming.
PREPAID ULTIMATE PLUS: BONUS DATA OFFER
New customers who activate a SIM onto Prepaid Ultimate Plus and recharge on a $30 or above recharge value until 4 February 2018 will receive bonus data on their first recharge only. Includes $30, $40 and $50 SIM Starter Kits. Bonus data may take up to 72 hours to be applied and will expire at the same time as that recharge unless data rollover applies. Excludes SIM swaps. Bonus data is available as a once off and is not available on subsequent recharges of any eligible value. Not to be used in conjunction with any other offer. Limit of once per customer.
PREPAID ULTIMATE PLUS: VIDEO STREAMING OFFER
MyVideo data is available to new and existing Prepaid Ultimate Plus customers who recharge with $30 or above between 30 October 2017 and 29 April 2018. Expires within 28 days or upon next recharge, whichever is earlier. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication and app analytics are excluded and will be deducted from any standard or bonus MyData allowances you have. Streaming services may not have apps available on all mobile operating systems. Tethering and downloads not permitted.