Express Delivery: For orders placed before 1pm on weekdays, to metro areas within Australia.
Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.
Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. To learn more, visit optus.com.au/compatibility
Recharge vouchers: Must be redeemed by the offer end date in order to receive the offer.
MUSIC STREAMING DATA FREE
Offer ends 22/03/18. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day's usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming.
PREPAID ULTIMATE PLUS
Extras Credit: Can be used for selected premium SMS services, standard international calls and messages from within Australia, and standard calls, SMS and data while roaming overseas. Non-standard international calls will be charged at different rates. See optus.com.au/prepaidint for details. Credit used while roaming cannot be used for MMS, and will be charged at standard rates which can be found at optus.com.au/travel. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. Exclusions apply to some premium SMS services - see optus.com.au/prepaidplans for details. Expires in 28 days or on next recharge, whichever is earlier. MyData Rollover: Unused included MyData will roll over to next recharge as MyData Rollover, and will continue to rollover, if you recharge before your credit expires. MyData Rollover is limited to 10GB. If you accrue over 10GB of MyData Rollover you will forfeit any data over that limit. MyData Rollover will be used after any MyData you have on your current recharge. AutoRecharge Bonus Data: If you have an AutoRecharge set up using your credit card on a $30 or above recharge, you will receive the bonus data amount specified for that recharge amount. See optus.com.au/prepaidplans for details. Unlimited Standard International Calls: Available with $40+ recharges on Prepaid Ultimate Plus. Excludes premium/special/satellite/overseas toll-free numbers and video calls. International destinations are Canada, mainland China, France, Germany, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Sweden, UK, & USA. International Calls Offer: From 05/02/18 to 28/03/18, $50+ recharges will also include unlimited standard calls to Bangladesh, Cambodia, Greece, Indonesia and South Africa. Calls to other destinations and non-standard calls are deducted from included Extras Credit, see optus.com.au/prepaidint for rates.
PREPAID ULTIMATE PLUS: $10 SIM STARTER KIT BONUS OFFER
Bonus data may take up to 72 hours to be applied and will expire at the same time as the standard inclusion, unless data rollover applies. Subsequent $10 recharges will give 500MB data. Excludes SIM swaps. Not to be used with any other offer. Limit once per customer.
PREPAID ULTIMATE PLUS: BONUS DATA OFFER
Bonus data may take up to 72 hours to be applied and will expire at the same time as that recharge unless data rollover applies. Excludes SIM swaps. Eligibility for offer is forfeited once you leave the plan. Not to be used with any other offer. Limit once per customer.
PREPAID ULTIMATE PLUS: VIDEO STREAMING OFFER
MyVideo data is available to new and existing Prepaid Ultimate Plus customers who recharge with $30 or above between 30 October 2017 and 29 April 2018. Expires within 28 days or upon next recharge, whichever is earlier. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication and app analytics are excluded and will be deducted from any standard or bonus MyData allowances you have. Streaming services may not have apps available on all mobile operating systems. Tethering and downloads not permitted.
MY PREPAID LONG EXPIRY
MyCredit Rollover: Unused MyCredit will rollover to the next recharge up to $500 if you recharge before your credit expires. You will lose all your MyCredit if you don't recharge before credit expiry. If you recharge over $500 you will forfeit any MyCredit over that limit.
MY PREPAID DAILY PLUS
The $2 Daily Level is charged on the first outbound standard national call, SMS, MMS, Voicemail, music streaming or data use each day. Some phones are set to seek data automatically, and this will cause the first Daily Level to be charged. Please check your phone settings. If you use more than the included data in the $2 Daily Level, we'll auto charge you another $2 for 524MB data (total of 1GB/$4) to use in the day. In addition to your daily usage charge (if applicable), international, roaming and non-standard calls and usage will be charged at different rates from your MyCredit. Extra Data Purchase: Data will expire at the end of the day of purchase. Extra data can only be purchased once the daily data max is reached.