Prepaid Mobile

Optus Prepaid offers you flexibility, affordability and freedom!

Whether you're bringing your own phone and just want a SIM, or want a new phone and SIM, we've got a great range of Prepaid mobile plans for you.

So if you're looking for lots of data, long expiry, talk, text, international calls, or a bit of everything, you're in the right place.

   

 

$20 Off
$20 Off

 

$30 Prepaid Starter Kit - Now $10
$30 Prepaid Starter Kit - Now $10
$30 Prepaid Starter Kit - Now $10
Free Express Delivery
Free Express Delivery
Free Express Delivery

Limited to 1 per customer. Activate on chosen plan within 30 days of purchase. Offer ends 4th May 17.

Limited to 1 per customer. Activate on chosen plan within 30 days of purchase. Offer ends 4th May 17.

Available with specially marked selected handsets

When you purchase an eligible handset, activate the included SIM and recharge $30+ on your first recharge by 04/02/18. Available online and in store.


Stream more on the go

Recharge $30+ on Prepaid Ultimate Plus by 29 April 2018 and get 10GB extra to stream on Netflix, Stan, ABC iView, ABC Kids and ABC ME.
All for use in AU in 28 days. MyVideo data does not rollover. Subscriptions required.

How Prepaid Works

PREPAID FAQS

  • How to check my Prepaid balance and data usage?

    You can check your Prepaid credit, balance, expiry date and data usage via My Optus App or SMS 'menu' to 9999. Learn more

  • Can I keep my number when switching to Optus Prepaid?

    Yes! Transferring a phone or service number between phone companies is called 'porting'. The following steps summarise what needs to happen if you want to keep your number and transfer it to Optus.

    1. Head to optus.com.au/activate and have your new Optus Prepaid SIM & some ID handy
    2. Find the Optus SIM number located on your SIM or your SIM card holder
    3. Enter Your Details and be sure they match the details of your current Mobile Service Provider's record
    4. Select Keep Your Number when you've reached the Your Number section in Step 3 and enter your mobile number
    5. Make sure you provide us authority to contact your current Mobile Service Provider and arrange the transfer

    If you've already activated your SIM card and have been allocated a new number, you won't be able to replace the new number with your old number.

    Need help transferring your number over?
    For Prepaid activations call 1300 737 252

    How long does the porting transfer take?
    You can request to transfer to us online at any time; however a number will only 'physically' switchover during the times/days shown below. So if you make a request outside of these hours, your service will remain active with your existing provider until the next business day and then switchover. Switching normally occurs within about 20 minutes, but can take up to 4 hours during these times.

    Monday - Friday:

    08:00AM - 08:00PM

    Saturday:

    10:00AM - 06:00PM

    What will it cost?
    Sometimes if you cancel a contract with another service provider early, they may charge you a fee. Be sure to check with your existing provider as Optus is not liable for any fees incurred as a result of you transferring your service from another carrier.

  • Can I change or move between Prepaid plans?

    SMS the number '4' to 9999 to change your Prepaid plan or call Care 1300 737 252. Learn more
    You can change your plan via SMS and is free to use in Australia 24/7.
    The best time to change your plan is when you're out of credit, your credit is expired or is about to expire.

  • How do I recharge my Prepaid mobile phone?

    There are many ways you can recharge your Prepaid mobile phone service such as online (using a Prepaid voucher, credit/debit card, or PayPal). Otherwise download the My Optus App it's our favourite way to recharge! Learn more

  • How to add, change or remove Prepaid AutoRecharge?

    Optus AutoRecharge is an online service that will enable you to register your credit card and set up automated recharges for your Optus Prepaid service.
    To use AutoRecharge you'll need a valid credit or debit card.
    More information on AutoRecharge can be found here.

  • What is data free music streaming about?

    If you're an Optus Prepaid customer on an eligible plan, you can enjoy data free music streaming through the following mobile apps: Google Play Music, iHeartRadio and Spotify until 28 January 2018.

    Although streaming music from these apps won't use your included data, you need to have some data or MyCredit in your balance for the apps to work.

    To check if you're on an eligible plan, type your Prepaid mobile number into the eligibility checker on optus.com.au/prepaidmusic

  • Can I tether using my service?

    Yes, you can tether using your included data allowance. However, data free audio music streaming isn't available through tethering.

  • Can I use my service to stream music through two different devices?

    No, your streaming service has been designed to not exceed 512kbps. This speed is for single usage on your service to stream audio music data free through the included mobile music service apps.

General: For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.

Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.

Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Refer to your device user guide for specifications.

Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.

Recharge vouchers: Must be redeemed by the offer end date in order to receive the offer.

GIFT CARD OFFER
Available to new customers who purchase a specially marked box containing an Optus X Smart, Optus X Spirit or Alcatel A3 online or in-store, activate the included SIM and on their first recharge, recharge with $30 or more from 02/10/17 until 04/02/18, unless offer extended. For info on available plans and pricing, see optus.com.au/prepaidplans $50 EFTPOS card available for activation within 24 hours of recharging with $30 or above. $50 EFTPOS card must be activated by 31/03/18 at optus.com.au/optusgift. You will need to enter the security code printed on the EFTPOS card and your mobile number. The EFTPOS gift card will have a 12 month expiry from the activation date. Limit one handset purchase per customer. Excludes handset upgrades and SIM swaps. While stocks last. Card issued by Blackhawk Network Australia Pty Ltd ABN 84 123 251 703.

MUSIC STREAMING DATA FREE
Offer ends 22/03/18. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day's usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming.

PREPAID ULTIMATE PLUS: BONUS DATA OFFER
New customers who activate a SIM onto Prepaid Ultimate Plus and recharge on a $30 or above recharge value until 4 February 2018 will receive bonus data on their first recharge only. Includes $30, $40 and $50 SIM Starter Kits. Bonus data may take up to 72 hours to be applied and will expire at the same time as that recharge unless data rollover applies. Excludes SIM swaps. Bonus data is available as a once off and is not available on subsequent recharges of any eligible value. Not to be used in conjunction with any other offer. Limit of once per customer.

PREPAID ULTIMATE PLUS: VIDEO STREAMING OFFER
MyVideo data is available to new and existing Prepaid Ultimate Plus customers who recharge with $30 or above between 30 October 2017 and 29 April 2018. Expires within 28 days or upon next recharge, whichever is earlier. Some streaming services require paid subscriptions. Streaming services subject to change at any time. Content such as ads, authentication and app analytics are excluded and will be deducted from any standard or bonus MyData allowances you have. Streaming services may not have apps available on all mobile operating systems. Tethering and downloads not permitted.