Prepaid Mobile

Optus Prepaid offers you flexibility, affordability and freedom!

Whether you're bringing your own phone and just want a SIM, or want a new phone and SIM, we've got a great range of prepaid mobile plans for you.

So if you're looking for lots of data, long expiry, talk, text, international calls, or a bit of everything, you're in the right place.

   

 

Get 0% off
on $40 $0 Prepaid SIM

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ONLINE ONLY OFFER

Buy now

Limited to 1 per customer. Activate & recharge on chosen plan within 30 days of purchase. Offer ends 30 Sep 16.

Get 0% off
on $40 $0 Prepaid SIM

Ends in   Hrs   Mins

ONLINE ONLY OFFER

Buy now

Limited to 1 per customer. Activate & recharge on chosen plan within 30 days of purchase. Offer ends 30 Sep 16.

A FEATURE-PACKED SMARTPHONE WITHOUT THE PREMIUM PRICE

Buy before 15 Jan 2017 and get a $10 SIM Starter Kit and 50% off your next three My Prepaid Ultimate recharges.


SAY G'DAY WITH MY PREPAID ULTIMATE

Recharge with $40 or more on My Prepaid Ultimate to enjoy unlimited standard international calling to ten selected countries.
All for use in AU within 28 days. Fair Go Policy applies.

How Prepaid Works

Buy a phone

Choose from a range of affordable basic phones, and 3G and 4G smartphones.


Buy a sim

Bring your own phone and order the Prepaid SIM that fits.


PREPAID FAQS

  • How to check my prepaid balance and data usage?

    You can check your prepaid credit, balance, expiry date and data usage via My Optus App or SMS ‘menu’ to 9999. Learn more

  • Can I keep my number when switching to Optus prepaid?

    Yes! Transferring a phone or service number between phone companies is called 'porting'. The following steps summarise what needs to happen if you want to keep your number and transfer it to Optus.

    1. Head to optus.com.au/activate and have your new Optus Prepaid SIM & some ID handy
    2. Find the Optus SIM number located on your SIM or your SIM card holder
    3. Enter Your Details and be sure they match the details of your current Mobile Service Provider’s record
    4. Select Keep Your Number when you've reached the Your Number section in Step 3 and enter your mobile number
    5. Make sure you provide us authority to contact your current Mobile Service Provider and arrange the transfer

    If you've already activated your SIM card and have been allocated a new number, you won't be able to replace the new number with your old number.

    Need help transferring your number over?
    For Prepaid activations call 1300 737 252

    How long does the porting transfer take?
    You can request to transfer to us online at any time; however a number will only 'physically' switchover during the times/days shown below. So if you make a request outside of these hours, your service will remain active with your existing provider until the next business day and then switchover. Switching normally occurs within about 20 minutes, but can take up to 4 hours during these times.

    Monday - Friday:

    08:00AM - 08:00PM

    Saturday:

    10:00AM - 06:00PM

    What will it cost?
    Sometimes if you cancel a contract with another service provider early, they may charge you a fee. Be sure to check with your existing provider as Optus is not liable for any fees incurred as a result of you transferring your service from another carrier.

  • Can I change or move between prepaid plans?

    SMS the number '4' to 9999 to change your prepaid plan or call Care 1300 737 252. Learn more
    You can change your plan via SMS and is free to use in Australia 24/7.
    The best time to change your plan is when you’re out of credit, your credit is expired or is about to expire.

  • How do I recharge my prepaid mobile phone?

    There are many ways you can recharge your prepaid mobile phone service such as online (using a prepaid voucher, credit/debit card, internet banking transfer or PayPal.), Otherwise download the My Optus App it's our favourite way to recharge! Learn more

  • How to add, change or remove prepaid AutoRecharge?

    Optus AutoRecharge is an online service that will enable you to register your credit card and set up automated recharges for your Optus Prepaid service.
    To use AutoRecharge you'll need a valid credit or debit card.
    More information on AutoRecharge can be found Here.

  • What is data free music streaming about?

    If you’re an Optus Prepaid customer on an eligible plan, you can enjoy data free music streaming through the following mobile apps: Google Play Music, iHeartRadio, Pandora and Spotify until 16 July 2017.

    Although streaming music from these apps won’t use your included data, you need to have some data or MyCredit in your balance for the apps to work.

    To check if you’re on an eligible plan, type your Prepaid mobile number into the eligibility checker on optus.com.au/prepaidmusic

  • Can I tether from my service?

    No, data free audio music streaming does not include tethering of any kind.

  • How will music be streamed through my single service?

    Your streaming service has been designed to not exceed 512 Kbps. This speed is for single usage on your service, to enable you to stream audio music data free through the included mobile music service apps.

WHY CHOOSE OPTUS PREPAID?

GENERAL
Fair Go Policy applies. Data services (Blackberry Internet Solution) are not available with BlackBerry phones running on operating system version 7.1 or earlier. For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.

COVERAGE
With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Refer to your device user guide for specifications.

USAGE ALERTS
Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.

MUSIC STREAMING DATA FREE
ALL FOR USE IN AUSTRALIA. FAIR GO POLICY APPLIES. STREAM MUSIC UP TO 512Kbps.
Available until 16/07/17 on My Prepaid Ultimate, My Prepaid Daily Plus, My Prepaid Ultra, My Prepaid Ultra Plus, My Prepaid Daily, Optus Prepaid Social 4G Ready, Optus Prepaid Cap, Turbo Cap Bonus, Turbo Cap Plus, New Turbo Cap Plus, Super Cap by Optus, Crew Cap & $2 Days 4G Ready plans only. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day’s usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming.

MY PREPAID ULTIMATE
Double Data Offer: New customers who activate a SIM on My Prepaid Ultimate and recharge $30 or more from 31 October 2016 to 5 February 2017 will receive double the standard data inclusion on their first recharge only. Double data may take up to 24 hours to be applied. Double data will expire at the same time as that recharge, unless data rollover applies. Excludes SIM swaps and Optus Postpaid to Prepaid customers. Limit of once per customer. Data will revert to standard inclusion on subsequent recharges. Not to be used in conjunction with any other data offer. Unlimited Standard International Calls: Available with $40+ recharges on My Prepaid Ultimate. Excludes premium services and video calls. Countries are China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, UK, and USA. Calls to other countries are deducted from included Extras Credit, see optus.com.au/prepaidint for rates.