Prepaid Mobile

Optus Prepaid offers you flexibility, affordability and freedom!

Whether you're bringing your own phone and just want a SIM, or want a new phone and SIM, we've got a great range of Prepaid mobile plans for you.

So if you're looking for lots of data, long expiry, talk, text, international calls, or a bit of everything, you're in the right place.

   
Express Delivery: Available in capital cities for orders made between midnight and 1pm (AEST) Mon-Fri

 Express Delivery: Available in capital cities for orders made between midnight and 1pm (AEST) Mon-Fri

     
$20 Off
$20 Off

 

$30 Prepaid Starter Kit - Now $10
$30 Prepaid Starter Kit - Now $10
$30 Prepaid Starter Kit - Now $10
Free Express Delivery
Free Express Delivery
Free Express Delivery

Limited to 1 per customer. Activate on chosen plan within 30 days of purchase. Offer ends 4th May 17.

Limited to 1 per customer. Activate on chosen plan within 30 days of purchase. Offer ends 4th May 17.

ANYTIME. ON THE GO

Enjoy 7GB + 7GB bonus on your first $40 recharge.
For use in AU within 28 days. Fair Go Policy applies.


EARN A LITTLE EXTRA

Earn extra Prepaid data or MyCredit every 28 days just by viewing ads on your Android phone lock screen. Data charges apply. On selected plans. For use in OZ. Find out more at optus.com.au/xtra

How Prepaid Works

PREPAID FAQS

  • How to check my Prepaid balance and data usage?

    You can check your Prepaid credit, balance, expiry date and data usage via My Optus App or SMS 'menu' to 9999. Learn more

  • Can I keep my number when switching to Optus Prepaid?

    Yes! Transferring a phone or service number between phone companies is called 'porting'. The following steps summarise what needs to happen if you want to keep your number and transfer it to Optus.

    1. Head to optus.com.au/activate and have your new Optus Prepaid SIM & some ID handy
    2. Find the Optus SIM number located on your SIM or your SIM card holder
    3. Enter Your Details and be sure they match the details of your current Mobile Service Provider's record
    4. Select Keep Your Number when you've reached the Your Number section in Step 3 and enter your mobile number
    5. Make sure you provide us authority to contact your current Mobile Service Provider and arrange the transfer

    If you've already activated your SIM card and have been allocated a new number, you won't be able to replace the new number with your old number.

    Need help transferring your number over?
    For Prepaid activations call 1300 737 252

    How long does the porting transfer take?
    You can request to transfer to us online at any time; however a number will only 'physically' switchover during the times/days shown below. So if you make a request outside of these hours, your service will remain active with your existing provider until the next business day and then switchover. Switching normally occurs within about 20 minutes, but can take up to 4 hours during these times.

    Monday - Friday:

    08:00AM - 08:00PM

    Saturday:

    10:00AM - 06:00PM

    What will it cost?
    Sometimes if you cancel a contract with another service provider early, they may charge you a fee. Be sure to check with your existing provider as Optus is not liable for any fees incurred as a result of you transferring your service from another carrier.

  • Can I change or move between Prepaid plans?

    SMS the number '4' to 9999 to change your Prepaid plan or call Care 1300 737 252. Learn more
    You can change your plan via SMS and is free to use in Australia 24/7.
    The best time to change your plan is when you're out of credit, your credit is expired or is about to expire.

  • How do I recharge my Prepaid mobile phone?

    There are many ways you can recharge your Prepaid mobile phone service such as online (using a Prepaid voucher, credit/debit card, internet banking transfer or PayPal). Otherwise download the My Optus App it's our favourite way to recharge! Learn more

  • How to add, change or remove Prepaid AutoRecharge?

    Optus AutoRecharge is an online service that will enable you to register your credit card and set up automated recharges for your Optus Prepaid service.
    To use AutoRecharge you'll need a valid credit or debit card.
    More information on AutoRecharge can be found here.

  • What is data free music streaming about?

    If you're an Optus Prepaid customer on an eligible plan, you can enjoy data free music streaming through the following mobile apps: Google Play Music, iHeartRadio and Spotify until 28 January 2018.

    Although streaming music from these apps won't use your included data, you need to have some data or MyCredit in your balance for the apps to work.

    To check if you're on an eligible plan, type your Prepaid mobile number into the eligibility checker on optus.com.au/prepaidmusic

  • Can I tether using my service?

    Yes, you can tether using your included data allowance. However, data free audio music streaming isn't available through tethering.

  • Can I use my service to stream music through two different devices?

    No, your streaming service has been designed to not exceed 512kbps. This speed is for single usage on your service to stream audio music data free through the included mobile music service apps.

General: For more info, see our Critical Information Summaries which can be found at optus.com.au/cis or pick one up in store.

Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.

Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Refer to your device user guide for specifications.

Usage Alerts: Are sent to you in real time although delays may occur from time to time. You should not rely solely on the alert service to monitor your usage. To get up to speed with your balance, free SMS the keyword BAL to 9999 or download the My Optus app.

MUSIC STREAMING DATA FREE
Offer ends 28/01/18. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. For daily plans streaming will trigger a day's usage. You must have a positive MyCredit or data balance to access data free music streaming. Add Ons will not extend your recharge expiry or use of data free music streaming. Recharge vouchers: Must be redeemed by 28/01/18 in order to receive the offer.

PREPAID ULTIMATE PLUS: DOUBLE DATA OFFER
Customers who activate a SIM onto Prepaid Ultimate Plus and recharge $40 or more from 3 July 2017 until 29 October 2017 will receive double the standard data inclusion on their first recharge only. Double data may take up to 24 hours to be applied. Double data will expire at the same time as that recharge, unless data rollover applies. Excludes SIM swaps and Optus Postpaid to Prepaid customers. Limit of once per customer. Data will revert to standard inclusion on subsequent recharges. Not to be used in conjunction with any other data offer.

MY PREPAID DAILY PLUS
The $2 Daily Level is charged on the first outbound standard national call, SMS, MMS, Voicemail, music streaming or data use each day. Some phones are set to seek data automatically, and this will cause the first Daily Level to be charged. Please check your phone settings. If you use more than the included data in the $2 Daily Level, we'll auto charge you another $2 for 524MB data (total of 1GB/$4) to use in the day. In addition to your daily usage charge (if applicable), roaming and non-standard calls and usage will be charged at different rates from your MyCredit. International: International usage will be charged from your MyCredit. See optus.com.au/prepaidint for details. Extra Data Purchase: Data will expire at the end of the day of purchase. Extra data can only be purchased once the daily data max is reached.