4G in more places Check out all the latest & greatest mobile phones & smartphones on the new value-packed My Plan Plus, now with more data to share and more minutes. To make sure you enjoy our superfast 4G plus network in loads more places wherever it expands, lookout for compatible devices with this symbol.

  • Avoid hefty excess fees - extra data for $10 per 1GB
  • Share your mobile plan's data with up to 5 mobile broadband devices, like your SIM-ready tablet

Mobile Phones & Smartphones
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common questions

  1. What is Optus return policy?
    Hey, we understand you might have a change of heart. So if it's not the phone you wanted and it's still sealed, just contact us within 10 days from purchase to have it returned or exchanged, free of charge**.
  2. Do phones come with a warranty?
    With Optus you get a locally-supported manufacturer's warranty. Have a problem? We'll sort it out, without the hassle.
    For more information on warranty eligibility and claims process go to
  3. Can I transfer my current phone number to Optus?
    You can transfer or 'port' your existing mobile number to a new Post-Paid Mobile Phone service. Simply fill out the details when you purchase from us.
  4. How is Optus coverage in my area?
    Check Your Coverage
  5. Can I move plans if I change my mind?
    Yes, however fees can apply. If a change of rate plan, upgrade or handset pay out fee applies you will be informed before committing to the change.

If you're looking for mobile phones on a plan, then you might like to consider one of the many mobile phone plans on offer at Optus.

We have a wide range of mobile phones to choose from including smartphones from Samsung, HTC, Sony, Nokia, BlackBerry and more.

When you buy a mobile on a plan you'll be able to use Optus' mobile network in Optus coverage areas to make phone calls, send SMS, plus access mobile internet for sending emails, downloading files, streaming video and more, on the go.

Mobile phone plans often include monthly phone repayments, usually spread out over 24 months - unless, of course, you buy your phone outright. Remember that cancellation fees may apply.

Perhaps you've instead decided to BYO (bring your own) phone. If so, you can get a SIM card on one of our SIM-only plans, and use your phone on the Optus mobile network in Australia - as long as it's compatible and unlocked from any other network provider, you're good to go.

Buying a mobile phone that's right for you will depend on many factors, some of which include: your budget, the kinds of features most useful to you, and what your likely usage will be.

Perhaps you prefer to have a phone with a large HD screen; or something that's a little more compact, that will easily fit in your pocket or purse. We have everything from phones with small screens to large-screened smartphones or "phablets".

Mobile phone cameras have come a long way and now rival the resolution and performance of many compact digital cameras on the market; so, if taking photos with your phone is important to you, high-end smartphones give you good image quality in most conditions.

If you live or work in our 4G Plus coverage areas and use mobile internet a lot for downloading music or files, streaming HD video, or playing games, then one of the latest 4G* phones might be right up your alley.

However, if having access to quicker 4G* data speeds isn't a deal breaker for you, then one of our 3G phones might fit your budget, and still provide you with mobile internet access in Optus coverage areas.

Whatever you're searching for, we're here to help match you up with the best mobile phone and best mobile plans to suit you.

COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at based on your address and device.

^For more information on warranty eligibility and claims process go to

*Available for credit-approved customers located in metro areas of capital cities. For eligible orders placed between midnight and 1pm (AEST) Monday to Friday, delivery is next business day or following business day outside these hours.

**Where the Handset/device packaging is still sealed and undamaged, it can be returned without any cancellation costs within 10 days from purchase. To do this, contact online sales support on 1300 929 949