MOBILE PHONES

Get your new mobile phone or smartphone with the new value-packed My Plan Plus, now with more data to share and unlimited standard national talk and text to Australian numbers.
4G in more places And if you grab a device with this symbol you can also enjoy all that data on our superfast 4G Plus network wherever it expands.

  • With Family Sharing you can pool separate mobile plans on the one bill and share the data. Plus, everyone gets unlimited standard national talk and text.
  • Automatically get extra data for just $10 per 1GB
  • Trade in your old eligible smartphone or tablet, from any network for credit towards your new plan


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common questions

  1. What is Optus return policy?
    Hey, we understand you might have a change of heart. So if it's not the phone you wanted and it's still sealed, just contact us within 10 days from purchase to have it returned or exchanged, free of charge**.
  2. Do phones come with a warranty?
    With Optus you get a locally-supported manufacturer's warranty. Have a problem? We'll sort it out, without the hassle.
    For more information on warranty eligibility and claims process go to www.optus.com.au/warrantyinfo
  3. Can I transfer my current phone number to Optus?
    You can transfer or 'port' your existing mobile number to a new Post-Paid Mobile Phone service. Simply fill out the details when you purchase from us.
  4. How is Optus coverage in my area?
    Check Your Coverage
  5. Can I move plans if I change my mind?
    Yes, however fees can apply. If a change of rate plan, upgrade or handset pay out fee applies you will be informed before committing to the change.

Choose from a wide range of the latest devices from Optus, including Samsung, HTC, Sony, Nokia, Blackberry and more.

Whatever phone you choose you’ll get generous data, unlimited standard national talk and text, plus you can keep in touch with friends and family in 32 popular countries when you’re out and about in Australia.

With the latest compatible 4G devices you can enjoy superfast downloads, uploads and web browsing in more places, including more regional towns. Look out for devices with the ‘4G in more places’ symbol to make the most of our 4G Plus network as it expands.

Mobile phone plans often include monthly phone repayments, usually spread out over 24 months Remember that cancellation fees may apply.

Perhaps you've instead decided to BYO (bring your own) phone. If so, you can get a SIM card on one of our SIM-only plan options, and use your phone on the Optus mobile network in Australia - as long as it's compatible and unlocked from any other network provider, you're good to go. Remember coverage varies by device, so pick one that’s compatible with our entire network to get the best experience

Buying a mobile phone that's right for you will depend on many factors, some of which include: your budget, the kinds of features most useful to you, and what your likely usage will be.

Perhaps you prefer to have a phone with a large HD screen; or something that's a little more compact, that will easily fit in your pocket or purse. We have everything from phones with small screens to large-screened smartphones or "phablets".

Mobile phone cameras have come a long way and now rival the resolution and performance of many compact digital cameras on the market; so, if taking photos with your phone is important to you, high-end smartphones give you good image quality in most conditions.

If you live or work in our 4G Plus network coverage areas and use mobile internet a lot for downloading music or files, streaming HD video, or playing games, then one of the latest 4G phones might be right up your alley.

However, if having access to quicker 4G* data speeds isn't a deal breaker for you, then one of our 3G phones might fit your budget, and still provide you with mobile internet access in Optus coverage areas.

Whatever you're searching for, we're here to help match you up with the best mobile phone and best mobile plans to suit you.

COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.

*3 month Free Access Fee: Exclusively available on the Huawei Ascend P7 on any My Plan Plus plan for 24 months for new/recontracting customers connecting between 4 May 2015 to 31 July 2015. Credit will appear by your third bill. Credit will be equal to 3 months of your contracted plan’s monthly access fee. No rainchecks. While stocks last.

^For more information on warranty eligibility and claims process go to www.optus.com.au/warrantyinfo

*Available for credit-approved customers located in metro areas of capital cities. For eligible orders placed between midnight and 1pm (AEST) Monday to Friday, delivery is next business day or following business day outside these hours.

**Where the Handset/device packaging is still sealed and undamaged, it can be returned without any cancellation costs within 10 days from purchase. To do this, contact online sales support on 1300 929 949