Insurance Products no longer available for new customers

If you are a customer covered by one of our previous insurance products, you can find out more information by selecting the Product Disclosure Statement (PDS) below



Device Protect version 2
launched 4 May 2017 and sold until 24 October 2017

View PDS 



Device Protect version 1
launched 19 June 2016 and sold until 4 May 2017

View PDS 



OPTUS YES COVER PDS
 

View PDS 



Optus Device Insurance PDS
(Smart & Standard)

View PDS 



Optus Mobile Insurance PDS
(Smart & Standard)

View PDS 



Safeguard Insurance PDS

View PDS 




How Do I Make A Claim?

To lodge and process a claim, please call the Customer Claims Unit within 30 days of the event on 1800 501 971 (+61 2 8082 5678 from overseas) between 8am and 6pm Monday to Friday NSW Standard Time, or use the link below to submit an online claim.

Online Claim Form