HOME PHONE PLANS

SIMPLY A LANDLINE FOR YOUR HOME

If you simply need a home phone line without all the bells and whistles, we’ve got the low rental home phone plan for you. Start chatting away from just $22 per month.

Home Phone Plans | Image

 

ONLY PAY FOR CALLS YOU MAKE

When you get a Home Phone package you only pay for the calls you make.

 

NO SNEAKY SURPRISES

We’re upfront with the low-down so you know exactly what you’re paying for.

 

LOTS OF WAYS TO GET IN TOUCH

Hit us up in online chat, My Optus Community, in-store or on the phone.


 

WANT MORE?

BUNDLE YOUR HOME PHONE WITH BROADBAND,
ENTERTAINMENT OR LOTS OF CALLS!

Love extra value? Bundle your home phone as part of a great value Optus bundle with unlimited broadband, entertainment packages or top-notch international call offers.

Bundling with broadband gives great value. Bundles can include:

  • Unlimited data + entertainment bundles
  • Unlimited standard local and national calls
  • Unlimited international calls to selected destinations
  • Unlimited calls to Australians mobiles

Compare our excellent bundle deals for yourself!


Home Phone Plans | Image Home Phone Plans | Image

What happens next

Getting your new home phone is really pretty simple and hassle-free.


Cable Plans | Image

Cable Plans | Image


READY

Select “next step”, we'll help you check what's available at your address; then place your order.

SET

We’ll send you an SMS with your connection date and let you know if a technician is needed.

GO

Your brand new phone service is ready for you to start chatting away.

Top Questions – FAQ


  • Can I transfer my existing phone number to Optus?

    Yes, in most cases, as long as you are staying in the same local area. Transferring your number can take up to 10 business days. Just make sure you don't cancel your service with your current provider until the transfer is complete.

  • Will Optus supply me with telephone handsets?

    Unless you've ordered a new handset when purchasing your connection with us, no extra handsets will be supplied. Any working handsets you already have should work with your new Optus service, provided they meet Australian standards.

  • Can I use my existing telephone sockets and extensions?

    We’ll try to activate all pre-existing telephone extensions that are linked to the phone line that you're connecting/activating with us. If you need new sockets/ extensions to be installed, please contact an ACMA approved electrician to complete this work.

  • Will a technician need to come to my home to install equipment?

    Unless the telephone line you're connecting has never been connected before, the technician will try to activate your service remotely (at the exchange) and will only need to come to your home, if the remote attempt isn't successful.

    If an appointment is needed, an English-speaking person over 18 years of age must be at the premises.

  • How long will it take to get my home phone connected?

    You'll receive an SMS and a letter confirming your connection date 3 to 5 business days after placing your connection request.

    If unexpected circumstances lead to a change in the confirmed connection date, we will make every effort to let you know and arrange a new date.

Why choose us?

  • RELIABLE NETWORK
  • 24/7 tech support
  • 300+ retail shops nationally
  • Discounts for mobile customers

Important Info

By accepting the benefits of this bundled offer, the connection date for your phone that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG). Apart from this, any other rights you have under the CSG still apply. For more information, see optus.com.au/yourCSG

FAIR GO POLICY APPLIES. Available in selected premises in selected areas. Check website for availability.

Important Information for Cable & NBN Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we'll help you find an alternative solution.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Calls charged in one minute increments.

General: Offer available to credit approved Optus Home Phone customers.

Home Phone: You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel the service within the committed term, you may be charged a cancellation fee.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service. To check your serviceability visit optus.com.au/serviceabilitycheck

We do not offer Priority Assistance. A provider who does is Telstra.

Looking for a Business Phone plan?

Check out our business plans