Optus Fair Go Policy applies.
Yes TV by Fetch eligibility & equipment: You need an Optus postpaid mobile or fixed broadband customers (on selected plans, not available with the $60 plan), an active fixed broadband internet connection and a download speed of at least 3Mbps, and access to free to air digital television services.
Download speeds and WiFi performance in your home can be affected by your equipment and LAN performance, settings, hardware, software, internet activity, the location of the content you’re accessing and network congestion.
A WiFi connection may not be as fast or reliable as a wired device, and in some instances PLA devices may be required instead of WiFi to effectively deliver the service.
Yes TV by Fetch set top box: Optus owns the set top box, and you must return it following cancellation of the service. Fees apply for late return or damage to the set top box. You may only use the recording functionality of the service for viewing programmes at your nominated home address at a more convenient time.
Yes TV by Fetch Multiroom: Services available to new or existing Fixed broadband customers on selected plans (not available with the $60 plan) in selected homes only. Yes TV by Fetch requires an active fixed Internet connection and download speed of at least 3Mbps and external TV antenna connection. Data charges apply from Internet service provider. Maximum three devices per household. Content subscription required. Video content quality can be affected by equipment content location, network congestion.
Yes TV by Fetch Mini: Data charges will apply from your internet service provider if you’re not using Optus fixed broadband. Any purchased content such as Movie and TV store content will be charged to the Optus fixed broadband or postpaid mobile bill that is associated with the Yes TV by Fetch Mini subscription. Yes TV by Fetch Mini cannot tether data from a mobile device which means you cannot use your mobile data to watch content from the Yes TV by Fetch Mini. Yes TV by Fetch mini cannot be used for any commercial business purposes.
Yes TV by Fetch Mobi app: Fair Go Policy applies. The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.
Yes TV by Fetch Mobi app only available for use within Australia to selected new and recontracting Optus mobile customers (purchased via online only). Mobile and Home Broadband data charges will apply unless you are subscribed to Mobile TV streaming package or have an Optus Home Broadband Unlimited Data plan. You must subscribe to a Yes TV by Fetch Ultimate pack to access content. Available to download on compatible smartphones and tablets with an eligible operating system (not available via PC & Mac). Video content quality may vary according to 3G/4G and Wi-Fi bandwidth. From 1 OCT 2017 the price reverts back to $20 per month.
Optus Sport: An Optus Sport subscription is included at no extra cost on eligible mobile plans priced at $85 and above, and on the $80 home broadband plan (Min Cost $1,920 over 24 months).
From 31/7/17 Optus Sport is $15/mth on eligible plans below $85. Cancel your Optus Sport subscription anytime without charge.
Subscription to TV packs and Channel packs are for a minimum of one calendar month and will be renewed on a month-to-month basis until cancelled. You will be charged a monthly access fee for as long as your subscription is in place.
Data usage: If you connect your Yes TV by Fetch set-top box to an Optus Home Broadband service, data usage generated by Netflix, Stan, purchase and/or download of content will be zero-rated.
Other data usage such as downloads and uploads associated with software updates, applications, games or the downloading of content via Free-To-Air catch up services and YouTube will not be zero-rated. This may result in your broadband service being throttled if you are very close to your data limit.
If you connect your Yes TV by Fetch set-top box to any other broadband service apart from an Optus fixed broadband service, all data usage will be charged and those charges will depend on your broadband service provider and plan.
YouTube is a trademark of Google Inc. YouTube is not currently available on the Mini or Mighty set-top box.
Stan is provided by Stan Entertainment Pty Ltd. Stan streaming subscription required. More information at stan.com.au.
Netflix is a trademark of Netflix, Inc. *Netflix streaming subscription required. More information at netflix.com
Buying TV and Movie content provides you with a non-transferable right to use the content, provided you maintain your Yes TV by Fetch service. If you cancel your Yes TV by Fetch service you will lose any purchased content.
Serviceability: Available in selected areas. Unfortunately we cannot guarantee connection until we successfully install your service.
IMPORTANT INFORMATION FOR CABLE AND NBN CUSTOMERS: Equipment supplied requires mains power which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line, in which case please contact us to discuss alternative options.
Minimum Total Cost: Includes payment by direct debit.