Q. How do I redeem the bonus data offer?
A. To redeem the bonus data offer, customers simply need to recharge with $30 from 3 July 2017 to 3 September 2017. Offer includes $30 SIM Starter Kits. This bonus data will automatically be applied to your MyData balance, however there may be a delay in the application of the bonus data of up to 24 hours.
Q. When will the bonus data expire?
A. The bonus data will expire in 30 days or, if you recharge before your credit expires, you can keep rolling over your unused data up to a max of 50GB. You can find the data you have rolled over under "MyData Rollover" in your balance. It will be used after any MyData you have.
Q. I have recently purchased an Optus modem which comes with start-up data. Will I get the bonus data on top of this?
A. No, start-up data is excluded from this offer. However if a customer purchases an Optus modem and activates the SIM, they will receive the bonus offer on their next $30 recharge within the offer period.
Q. Can I get this offer on other Optus Prepaid plans?
A. No, this offer is only available to Optus Prepaid Mobile Broadband customers who recharge with $30 during the offer period.
Q. Is this offer available on all $30 recharges on Optus Prepaid Mobile Broadband?
A. Yes, this offer is available on all Optus Prepaid Mobile Broadband $30 recharges made during the offer period.
Q. If I buy a $2 or $10 SIM Starter Kit will I be eligible for the bonus data offer?
A. Customers who purchase a $2 or $10 SIM Starter Kit and activate on Optus Prepaid Mobile Broadband will get the bonus data on all $30 recharges within the offer period.
Q. If I buy a $30 SIM Starter Kit will I be eligible for the bonus data offer?
A. Yes. Customers who purchase a $30 SIM Starter Kit and activate on Optus Prepaid Mobile Broadband will get bonus data on activation within the offer period, because this SIM Starter Kit is a SIM plus recharge.
Q. How will I know when the bonus data has been applied?
A. Your bonus data should appear as part of your MyData balance once you recharge, however there can sometimes be a slight delay of up to 24 hours for the bonus data to be applied. You can check the My Optus tablet app or go to My Account to check your Prepaid balance at any time.
Q. How will the bonus data appear when I check my Prepaid balance?
A. Your standard data and bonus data will both appear in your balance as "MyData".
Q. How much data is included on $30 Optus Prepaid Mobile Broadband recharges after the offer period?
A. All subsequent $30 recharges on Optus Prepaid Mobile Broadband will get you 4GB included data. To check out inclusions on other Optus Prepaid Mobile Broadband recharges, head to optus.com.au/prepaidmbb.
Q. When does this offer end?
A. In order to get bonus data, you'll need to recharge with $30 on Optus Prepaid Mobile Broadband from 3 July 2017 until 3 September 2017.
Q. I'm an existing Optus Prepaid customer. Can I get this offer?
A. Existing Optus Prepaid customers can get this offer if they rate plan change onto Optus Prepaid Mobile Broadband.