When will the NBN come to my suburb?

We’re guessing you want your superfast internet and phone services right now right? The National Broadband Network is definitely well on its way. But think of the rollout as a long distance run rather than a quick 100-metre sprint. NBN Co has a marathon job on its hands to connect the millions of homes and businesses across the country. And while we can’t help your neighbourhood jump the queue, we can help you stay up-to-date with what’s happening in your area.

When will my home be connected to the NBN?

Even though NBN coverage is continually expanding, it is a pretty complicated process to connect everyone’s place. For instance, when you think of locations around Australia, you think of them as suburbs, right? But, for the NBN, it’s different. Each suburb has multiple networks that are made of underground and overhead fibre cables. And these networks have a fancy name, too: Fibre Serving Area Modules (FSAMs). NBN Co will connect each FSAM at different times. So your home might not be connected at the same time as Paul and Rachel’s house across the street.

The best way to know when NBN is available to your home or business is pop your address into our NBN service checker. You’ll get the most accurate information about whether it’s yet to begin construction, building has commenced, or even that NBN is now available to you. As a back-up, NBN Co will also send you a letter when the NBN is available in your area, so definitely keep an eye out for that!

Fibre? Satellite? Carrier pigeons? What’s coming to my house?

It’s pretty likely that NBN Co will connect your home or business via the NBN fibre network because that’s how most Aussies will get NBN coverage. But, exactly how the fibre cables from your closest network exchange connect to your home or business will differ. Fibre communications involve a mix of technologies including:

  • Fibre to the Premises (FttP - also known as Fibre to the Home),
  • Fibre to the Node (FttN),
  • Fibre to the Basement (FttB),and
  • Hybrid fibre-coaxial (HFC) in the future.

A few Aussies will also connect to the NBN via wireless or satellite technologies. To check which technology will be available at your place, use our handy address checker.

NBN is ready is my area – what do I do?

Congrats, you’re super close to getting superfast internet! From the time NBN is available in your area, you’ll have about 18 months to connect to the new network. After this time, the existing copper network will be switched off. So why not pop it at the top of your to-do list now and connect ASAP. The faster you connect, the sooner you’ll be enjoying the perks of superfast internet and reliable home phone services.

When you’re ready to connect, that’s certainly something we can help you with. Give us a call on 1300 652 080 and tell us how you and your family, or business, typically use the internet. We’ll help you work out which NBN plan offered by Optus is right for you. If you just want to check a few emails and do online banking, you won’t need the same amount of data and speed as a serious online gamer. But if you do need blistering speed from your internet connection, you can also pick your own NBN speed pack offered by Optus!

Want to know what you need to do to get your NBN service connected? Find out how.