Speed Test. What makes for a slower speed test?

What makes for a slow speedtest?

The speed you experience depends on a number of things:

  • Your connection type.
  • Internet traffic.
  • Your line condition, your hardware and software.
  • The data source or destination.
  • Your location can also interfere with reception and speed.

Check out our list of five factors that may be affecting your connection. With most of these problems, the solution is usually a simple fix.

1. WiFi

Physically connecting to your new Optus modem via an Ethernet cable is the most effective way to access your NBN internet connection

If you connect your devices using WiFi, obstacles such as walls or interference from other devices can slow down your NBN connection. For NBN Fixed Wireless connections, extreme weather conditions may slow down your connection, so a physical Ethernet connection is best.

2. Overseas content

The fibre optic cables that deliver NBN to your home have been designed for bigger capacity than existing copper, meaning that your home network should be able to support multiple users.

Naturally those extra travel miles take longer to get to our local servers, so home-grown content will usually be faster to download than overseas content. However, we’re working to get that content on our local servers.

3. Traffic jams

The fibre optic cables that deliver NBN to your home have been designed for bigger capacity than existing copper, meaning that your home network should be able to support multiple users.

However, network congestion caused by multiple people using your home or business connection may slow your NBN speed.

By adding a Optus NBN Speed Packs to your flexible NBN plan, you can prepare your home network for multiple devices. Then when it comes to times everyone is online, you don't have to worry about your connection slowing down.

4. Viruses and malware

Beware of viruses and malware on your devices, as they can slow your NBN speed along with other unwanted side-effects. We recommend installing internet security software on your devices to avoid any issues.

5. Pull Vs Push

NBN Fibre (or NBN "Fibre To The Premise") is the fastest internet technology we provide.

So when it comes to ‘pulling’ and ‘pushing’ data with NBN, we can help with your downloading (‘pull’) and uploading (‘push’) speeds, when you select one of our NBN Speed Packs.

Stay up-to-date on the latest NBN improvements by signing up for our NBN news updates.

Want to talk NBN?

If you want to talk more about your internet speed test, you can get in touch with one of our friendly team members: