Seven ways to improve your online business

A striking storefront and engaging content isn’t enough when it comes to standing out in the online business marketplace.

It may be a great marketing outlet, but you’ve got to be tactical with your target demographic while keeping your business objectives in mind.

In order to boost your online marketing strategy using your Optus nbn™ connection, here are seven ways to improve your online business to get the outcomes you want.

Identify and study your target demographic

There’s no room for assumptions when it comes to pinpointing who your customers are, what they want and if they need the products or services you are offering.

Developing a strategy to go after a specific audience means you’ll develop your business for the right customer base and efficiently use your resources to entice prospective customers.

After you establish whether there is a demand for your product or service, you can then define your target demographic by distinguishing who has purchased what you’re selling.

You’ll be able to identify information on your audience and tailor your marketing to specifically appeal to your target audience. It’s always a good idea to check out what your competitors are doing too to gain extra insights.

Work on your website’s visibility

SEO or Search Engine Optimisation includes the words on your site and various creative components that can drive online traffic and improve your ranking with search engine results. It can be something as simple as making sure your website is designed in a way that search engines can comprehend.

SEO allows potential customers to find your online business by doing a search. There are various techniques you can adopt that can improve your websites rank on search engine results. These include blog posts, incorporating short/long tail keywords throughout your website copy, backlinks, metatags and more.

Communicate with your customers

Reach out to your customers regularly by implementing a solid email marketing strategy so that your clients are across what new services or products you have to offer. Send personalised messages and always ensure your emails can be easily read on mobile.

Start a blog and post fresh content regularly. You’ll also be able to use this to drive traffic from your social media accounts to your website.

Create social media strategy for your business

Consider social media to be more of an inbound marketing approach that can help your online business get more exposure.

It allows businesses to have a direct line of communication to their clients and can translate into sales. If you run a small business, it’s imperative that you employ social media strategies to engage your existing customer base and attract new ones, whilst promoting your services and products.

Improve the look and feel of your website

In order to engage people who visit your site, make sure your site looks polished. It’s supposed to give your business credibility and build trust with users. Your design should trigger potential customers to engage and become future clients. Ensure it is updated regularly with fresh content, well place call-to-action messaging and is consistent with your visual brand image.


Our Optus Business Specialists can help you find the right broadband solution for your business.

Get in touch with us over the phone 1300 843 678 or click here