Connecting to NBN with Optus

Simple. Easy. And hassle-free.

Find out how to connect to Optus NBN without breaking a sweat.

When will the NBN rollout reach me?

Search our NBN map to find out when NBN is available at your address. Sign up for our NBN updates to stay in the loop.

You can get prepared for NBN by going through our NBN Starter Checklist.

Selecting your Optus NBN plan

We’ve made our NBN plans flexible to suit you. Simply have a look through our NBN plans and decide what it is that you want included. From unlimited data to loads of on-demand entertainment, you can have it all!

“NBN Co calling”

Once you’ve decided which Optus NBN plan is right for you, we’ll arrange for an NBN Co technician to come and install the hardware you need to get access to NBN if you haven’t already got everything you need.

Be the first to know when NBN is available in your area when you sign up for our NBN updates. That way you’ll stay ahead of the game when it comes to getting connected to superfast broadband.

All about that tech: your NBN connection box and NBN-ready modem

If NBN Co needs to pay you a visit, they’ll install either an NBN utility box or antenna (depending on what type of NBN is available in your area) and your NBN connection box.

All that’s left to do is wait for your Optus NBN Starter Pack to arrive with your new modem. And that’s it! Once you’ve plugged in your modem and powered it up, all you need to do is connect your devices and home phone to your modem and you’re good to go!

What about my phone line?

Unlike your internet speed, your existing phone number may not change with NBN (especially if you get in early!). All you have to do is connect your phone line to your new Optus modem and you’ll be ready to make and receive calls. #noworries

Can I do it myself?

Sure! If you feel like you’re up-to-NBN-speed with the process of connecting to NBN, just follow the steps in your NBN Starter Pack. This will be sent to you when you sign up to one of our NBN plans. Then you’ll be installed and online in no time!

But if you feel like getting someone else to do the work for you, you can with our professional installation service. For a small fee one of our experts will visit your place and sort through the cables to get you connected to superfast internet, fast!

Post-connection party!

Now that the NBN is up and running at your place, it’s time for the fun to begin! #jobdone

You can connect a number of devices with NBN, whether at your home or at your business. Plus, our plans are flexible, so you can connect multiple devices and still enjoy internet speed that blitzes the speed test when you add on an NBN Speed Pack.

Want to watch the magic happen?

Watch our Optus Guru Ben tackle the tech involved in connecting to NBN:

What do I need to do to prepare for my NBN installation?

What will happen on my NBN installation day?

How do I connect my NBN using the Self Installation Kit?

Want to talk NBN?

If you want to know more about the NBN rollout and how to get connected to NBN, you can get in touch with one of our friendly team members:

Speed: The range of speeds above are only an indication of what you may experience on your service. The speed you will experience depends on a number of factors including your access type, demand on the Network and local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.