WHAT IS NBN?

Learn about the National Broadband Network in Australia

A new era is coming. Our "need for speed" is growing and the National Broadband Network (NBN) is here to help. Ready for faster internet and reliable phone services? Yes please!

The National Broadband Network is an upgrade to Australia's existing telecommunications infrastructure. Rolls and rolls of lovely fibre-optic cable are being installed all over the country. Eventually, it will replace the old copper networks that we currently use for our home phone and broadband services. The NBN's fibre-optic cables will better suit the Australian environment, as data speeds over this type of cable are not affected by rain and extreme heat the way existing copper lines are.

This is great news for Australians.

Ollie parachute – NBN has landed
 

Who is NBN Co? The National Wholesaler

NBN Co. is a Government-owned company established to build infrastructure and manage the rollout the National Broadband Network across Australia. NBN Co. puts the infrastructure in place; Optus, and other internet service providers, establish a connection for customers.

What does the NBN mean to me?

Two words: superfast internet

The NBN will deliver faster broadband speeds and connect Australian families and businesses like never before. It will make sharing your holiday snaps with family overseas, and streaming your favourite TV shows, a breeze.

NBN NEWS

Did you know:

  • NBN Fibre is the fastest access type we can provide
  • The National Broadband Network is not affected by your home's distance to the exchange, or heat and bad weather, the way ADSL can be
  • It is capable of blistering speeds, and you can add a speed pack that is right for your needs
  • As NBN can deliver a higher capacity than ADSL, multiple users can share a better experience
Optus girl long brown straight hair

Benefits of NBN

 Reliable Internet Service
NBN internet speeds not affected by extreme heat and rain
 Faster Speed Options
NBN speed tiers for faster downloads and uploads
 Quality
Stable voice and video calls
 Connection Sharing
A better experience for family or flatmates sharing multiple devices online at the same time

Types of NBN

The National Broadband Network comes in different forms depending on where you live. We will let you know which type of NBN is available to you. The three types are NBN Fibre, NBN Fixed Wireless and NBN Satellite. Optus currently only offers NBN Fibre and NBN Fixed Wireless.

The idea is to give as many people as possible access to faster internet and improved phone services sooner.

Fibre-Optic Cable

Click icons to learn more

What is NBN Fibre?

NBN Fibre is internet that reaches you via fibre-optic cable laid either in the ground or coming to your home via overhead lines. This is known as Fibre To The Premise (FTTP) or "fibre to the home". Currently all NBN Fibre connections will have a new fibre-optic cable run right up to the premises.

There is also a type of NBN Fibre referred to as Fibre To The Node (FTTN) that is being trialled. This is a different type of NBN that has been proposed as an option for future rollout. Details on this new technology – and another type called Fibre To The Basement (FTTB) – are yet to be released by NBN Co. They may be available in the future. We will keep you up to date with any developments.

Learn more about how NBN Fibre is connected to your home.

What is NBN Fixed Wireless?

Sometimes NBN Fibre can't be connected to a home in less densely populated areas. In these cases it means the final leg of the NBN journey will be completed using a fixed wireless network.

So, what is NBN Fixed Wireless?

It's when a fibre-optic cable is run to a local transmission tower (base station) and then a signal is aimed from the tower to an antenna fitted to the roof of your house to complete the NBN journey.

A fixed wireless network helps deliver a more stable service than broadband over a mobile wireless network. With NBN, this is because NBN Fixed Wireless is built to service a predictable number of users, who are not changing location.

This is different to broadband over a mobile network where the number of users is unpredictable and more users on the network can slow it down. Also, with mobile networks, further you get from the base station, the weaker the signal strength can be.

Fixed wireless means a better internet experience, particularly for rural and regional Australians.

Learn more about how NBN Fixed Wireless is connected to your home.

What is NBN Satellite?

In places where NBN Fibre and NBN Fixed Wireless can't be installed, the NBN may be delivered via a satellite service to a dish on the roof. Watch this space for more information.

 

NBN rollout - When will i get NBN?

The whole of Australia is getting NBN internet. Every week the technicians reach a little bit further with their cable roll out. You'll get plenty of notice that NBN is coming to your area but, if you're keen to keep up, take a look at the rollout map for details.

About 18 months after the National Broadband Network arrives in your area your existing landline phone and other communications services will cease to work. Much like the switchover from analogue TV to digital TV, the current copper channels will be permanently switched off, in almost all cases.

It's a good idea to switch to an NBN plan well before the switch off if you want to maintain a phone and internet service (and keep your existing phone number). NBN Co. has more details about copper disconnection.

If you're an Optus broadband or home phone customer, we'll be letting you know when you can swap to an NBN plan and get it installed.

To check your serviceability with Optus use the Broadband Service Checker.

Whether you're an Optus customer or not, you can pre-register for NBN – we can let you know when it arrives.

NBN Rollout Map still image

Understanding NBN speed

What's all this fuss about speed!?

People are excited about super-fast internet and NBN Co. has established five speed tiers. They each have different up and download speeds, and you get to pick the NBN speed tier that is best for you.

When you select a broadband plan you can also choose to upgrade your speed to match your usage and budget by selecting an Optus speed pack. Take a look at our NBN Speed Packs page.

Optus Speed Indicator Dial

Getting connected to the NBN

The news is that NBN has reached you, and it's time to jump on board. Getting connected is easy. After selecting a broadband plan with Optus, we will help sort out your NBN Co. installation appointment and organise your Optus modem setup.

For all the juicy details, read more about getting connected to NBN.

Haven't checked your address to see if you can get it? Plug your details into our Broadband Service Checker.

yellow Optus cable

Why Choose An Optus NBN Plan?

Optus is more than a little bit special. We live to make your life better and give you the quality of product and service we know you expect. With Optus you get a great (really great) network, support 24 hours a day, seven days a week, and access to a team of dedicated NBN experts... and we are working right alongside the national wholesaler, NBN Co. to deliver an excellent NBN experience to our customers.

  • Strong and reliable network
  • 24/7 support, dedicated team of NBN experts
  • Plans offering unlimited data
  • Great value bundles with home phone and Fetch TV
  • 300+ retail shops nationally
  • Discounts for Optus mobile phone customers
  • Optus rewards: $10 movies, Qantas points
Optus guy – big eyebrows
  

Want to know more? Ask us

 CALL USCall 1300 652 080 and talk to an Optus NBN specialist
 FIND A STOREPop in to your local store and speak to our friendly staff
 CHAT Not a fan of phone queues? Chat online with our helpful sales chat people.

Important notes

Serviceability: Available in selected areas. Unfortunately we cannot guarantee installation until we successfully install your service.

Speed: Internet speeds indicated are maximum theoretical speeds only. This doesn't mean that you will experience the maximum speeds at all times, in fact you will typically experience slower speeds due to a number of factors including demand on the Network and local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location that prevent or interfere with reception and speed.