My Mobile Broadband Information - Optus

My Mobile Broadband


My Mobile Broadband is a flexible mobile internet plan that adjusts to your usage so you don't have to worry about large excess usage fees. If you happen to exceed your monthly data inclusion 1, we only charge you $10 for each additional 1GB 2 data level. My Mobile Broadband also offers usage alerts that help protect you from unforeseen charges.

My Mobile Broadband plans can be:

  • Month to month
  • 12 months
  • 24 months

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How do I choose the right plan for me?

1

Bring your own compatible tablet or modem or select one from our range.
Please note that:

My Plans for iPad are only available when you purchase an iPad from Optus.
2

Estimate your usage per month, either by looking at a previous bill, or using our data calculator.

3

Choose a My Mobile Broadband base plan that best suits your usage.

 ► Can I change my current Optus mobile broadband plan to a My Mobile Broadband plan?

If you're an eligible Optus customer, you may be able to change your current Postpaid Mobile Broadband plan to an Optus My Mobile Broadband Plan.

To check eligibility, simply call us on 133 YES (133 937)

 ► Using the data calculator to estimate your usage

The data calculator can help you select the right plan for you, by making it easier to estimate your current usage.

  • Adjust the data usage sliders related to your online activities and you'll be shown the total number of MB (Megabytes) or GB (Gigabytes) of data you might need per month.

Usage Calculator

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 ► How does a My Mobile Broadband plan work?

If you exceed the data included in your base plan, we'll increase it by 1GB for a flat fee of $10, just for that monthly billing period.

Furthermore, each time you use more than your additional 1GB level within your monthly billing period, we'll just move you up to the next 1GB level and you'll only incur an extra $10 charge for each level you use – instead of a huge excess usage fee!

The next month we'll automatically reset you back to your base plan level. Simple!

If you go over your included data, each additional 1GB level only costs $10

Show me an example

You've committed to a base plan of 1GB of data, and you exceed it.

We'll automatically move you up to the next 1GB level, giving you an additional 1GB of data to use that monthly billing period for just $10.

$20.00 (inc GST)

Show me

 ► Alerts: for your peace of mind

To further protect you from unforeseen excess charges, we'll send you usage alerts letting you know when you've used 50%, 85% and 100% of your base plan's included data and when you've used 85% and 100% of your additional levels' data.

Not only will alerts help to prevent bill shock, you'll get an idea of whether you need to change to a plan that better meets your needs.

Please note that alerts may take from 24 to 48 hours to arrive.

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 ► My Account to help you monitor your usage

You can easily manage your spend by checking usage and getting notifications when you've reached 85% and 100% of your data usage, online with My Account.

The usage meters in My Account will let you know:

  • How much of your included data you have used
  • At what point you'll be given an additional 1GB of data
  • How much more data you'll have to use for the rest of your monthly billing period
  • How much more you can expect the extra data levels to cost

Please note that usage notifications may take from 24 to 48 hours to appear in My Account.

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 ► Bills that are easy to understand

Clear and simple plan inclusions mean straightforward bills that are easily understood. Your bill will show:

  • How much of your base plan's data you've used
  • How many additional data levels you've used and the cost
  • Recurring charges, if any, such as device repayments
  • Any additional charges for things like international roaming data, for instance
Bill. Need to update this ALT text

Get 25% off your Mobile Broadband monthly access fee 3 when you bundle it with an Optus mobile.

Great news! If you already own or buy an Optus mobile phone on a plan, combine it with your Mobile Broadband on the same billing account and get 25% off your Mobile Broadband monthly access fee.

25% Discount

 

Important Notes

Optus Internet Acceptable Use and Optus Mobile Fair Go Policies apply.

Cancellation and/or device repayment fees may apply.

1. Included Data: will be counted in 1KB increments and includes both uploads and downloads for use in Australia. Unused data does not rollover.

2. Additional Data: is automatically charged in 1GB increments once you've exceeded your included data up to a maximum of 20GB. We may limit additional data available to you at these rates. If you use more than this we may continue to charge you at the same rates or restrict your data use that month.

3. Bundle discount: if you bundle your mobile broadband with an Optus Postpaid mobile service on the same billing account, a 25% discount will be applied to the Mobile Broadband minimum monthly access fee. The discount will appear from your first bill and is not transferable or redeemable for cash. Bundle discount will be forfeited if either service is cancelled.

* Coverage: Optus 4G Coverage (for compatible 4G devices): The Optus 4G Network is available in selected areas. Check coverage at optus.com.au/4gcoverage. Coverage is device dependent. 4G Dual band refers to our 4G 1800MHz/2300MHz coverage and devices. 4G Single band refers to our 4G Single band 1800MHz coverage and devices. Compatible 4G devices can also access the Optus 3G network.

Speed: Many factors affect speed such as internet traffic, your hardware and software, the source of the download and your location.

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