Broadband & NBNtm Plans

Enjoy a home broadband plan that’s nbn™-ready and made for how you use the internet.

Catch up on social media, your favourite blogs and shop online with our $60 Plan. Watch your favourite TV and movies with our $80 Plan that’s made for entertainment and includes Yes TV by Fetch, featuring a choice of Channel Pack options so you get the entertainment you want.

And whichever nbn™, ADSL or cable plan you choose, unlimited data is yours.

Unlimited data on Optus Broadband

Broadband & NBN plans

 

How do i get this $20 discount?

To enjoy $20 off your monthly home broadband plan, you need an eligible Optus mobile phone plan and a current home broadband plan under the same billing name and address.

When you buy a new Optus service that qualifies you for this discount, be sure to select the $20 bundle discount option when purchasing online.

Eligible Optus mobile services

 Monthly mobile phone plans with a value of $30/mth or more

 SIM only plans with a value of $30/mth or more

 Prepaid mobiles

 Prepaid SIM Only plans

Eligible Optus Broadband Services

 Optus NBN and Optus Cable plans

 Optus Reach and DSL Direct plans

 Home wireless broadband

 Mobile Broadband Plans

Start by checking if our plans are available at your address:

Compare our broadband plans

 Love Netflix and streaming video? $80 plan is for you!

Compare our ADSL plans

 Love Netflix and streaming video? $80 plan is for you!

Compare our Cable plans

 Love Netflix and streaming video? $80 plan is for you!


New developments charge

Because your home is in a new development area, there's a one-off New Developments Charge of $300. The nbn's New Developments Charge will be included as an upfront cost on your Optus bill.

Compare our NBN plans

 Love Netflix and streaming video? $80 plan is for you!

Upcoming NBN plans

nbn is on it’s way! Here are the nbn plan options that will be available to you once it arrives.
If you would like us to contact you when the nbn is ready, you can register for nbn updates here.

 

This range of plans isn't available at your address


But don't sweat, check out your options here.

 

 

 

Optus DSL plans

Head over to our Optus DSL plans to see what's available to you.

 

 

 

This range of plans isn't available at your address


But don't sweat, check out your options here.

 

   

By accepting the benefits of this bundled offer, the connection date for your phone that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG). Apart from this, any other rights you have under the CSG still apply. For more information, see optus.com.au/yourCSG

FAIR GO POLICY APPLIES. Available in selected premises in selected areas.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term to a plan of lower value, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Month to month customers may change their plan with no fee. Plan pricing will differ if your service is connected outside of Optus network areas. Unlimited Calls to standard national numbers excludes special numbers such as 13/1300 numbers, premium numbers (e.g. 1900 numbers), 1234, 12456 and calls to satellite numbers. Calls charged in one minute increments. You must preselect Optus as both your local and long distance carrier.

General: Offer available to credit approved customers.

International call rates: can be found at optus.com.au/worldsaver. Other rates are available at optus.com.au/standardagreements. Available to eligible residential customers who connect the services in the same name and address to the Optus DSL Direct, Optus Cable or Optus NBN networks. You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel any or all services within the committed term, you may be charged a cancellation fee. Any remaining Optus services will be moved to the closest alternative of our standard plans.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service. We do not offer Priority Assistance. A provider who does is Telstra. Important Information for Cable & nbn™ Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we’ll help you find an alternative solution.

Yes TV by Fetch: New or existing customers wishing to use Yes TV by Fetch must connect to the $80 Plan and not the $60 plan. Yes TV by Fetch requires an active fixed broadband internet connection with a download speed of at least 3Mbps, a widescreen TV and free-to-air TV service with an external antenna connection. Yes TV by Fetch is for personal viewing only and should not be used for commercial use.

If you’re purchasing an Optus broadband service with Yes TV by Fetch included, delivery of the set top box can take longer than the activation of the internet service. New customers will receive a device when they select the $80 Plan or $120 Reach Plan. Existing customers signing up to the $80 Plan or $120 Reach Plan who already have a 1st or 2nd Gen set top box may choose to upgrade for free to ‘Yes TV by Fetch Mighty’ device. Buying content gives you a non-transferable right to use that content, provided you maintain your Yes TV by Fetch service.

Speed & Video Quality: Many factors affect speed and video quality such as internet traffic, your line condition, your hardware and software, the data source or destination, your location and the number of simultaneous video streams or other downloads you have running over your connection.

Yes TV by Fetch set top box: Optus owns the set top box, and you must return it following cancellation of the service. Fees apply for late return or damage to the set top box. You may only use the recording functionality of the service for viewing programmes at your nominated home address at a more convenient time.

Yes TV by Fetch Multiroom: services available to new or existing Fixed broadband customers on selected plans (not available with the $60 plan) in selected homes only. Yes TV by Fetch requires an active fixed Internet connection and download speed of at least 3Mbps and external TV antenna connection. Data charges apply from Internet service provider. Maximum three devices per household. Content subscription required. Video content quality can be affected by equipment content location, network congestion.

Data usage: If you connect your Yes TV by Fetch set-top box to an Optus Home Broadband service, data usage generated by Netflix, Stan, purchase and/or download of content will be zero-rated.

Other data usage such as downloads and uploads associated with software updates, applications, games or the downloading of content via Free-To-Air catch up services and YouTube will not be zero-rated. This may result in your broadband service being throttled if you are very close to your data limit.

If you connect your Yes TV by Fetch set-top box to any other broadband service apart from an Optus fixed broadband service, all data usage will be charged and those charges will depend on your broadband service provider and plan.

YouTube is a trademark of Google Inc. YouTube is not currently available on the Mini or Mighty set-top box.

Stan is provided by Stan Entertainment Pty Ltd. Stan streaming subscription required. More information at stan.com.au.

Netflix is a trademark of Netflix, Inc. *Netflix streaming subscription required. More information at netflix.com.

Buying TV and Movie content provides you with a non-transferable right to use the content, provided you maintain your Yes TV by Fetch service. If you cancel your Yes TV by Fetch service you will lose any purchased content.

Yes TV by Fetch Channels: All channel packs are month to month and can be added or removed via the set top box. Billing for channels is taken in advance for 1 month. No refunds if cancelling or changing within billing period. Access remains active for deselected channel packs until end of billing period.

Calling bolt ons and speed: Calling bolt ons and speed packs are month to month and can be changed at any time. Changes to service will take place 24-48 hours after the change is requested. Charges for the bolt-on will be pro-rated so customers will only be charged until the date it is cancelled and they may receive a prorated credit for any amounts paid in advance.

Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.

 

By accepting the benefits of this bundled offer, the connection date for your phone that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG). Apart from this, any other rights you have under the CSG still apply. For more information, see optus.com.au/yourCSG

FAIR GO POLICY APPLIES. Available in selected premises in selected areas.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term to a plan of lower value, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Month to month customers may change their plan with no fee. Plan pricing will differ if your service is connected outside of Optus network areas. Unlimited Calls to standard national numbers excludes special numbers such as 13/1300 numbers, premium numbers (e.g. 1900 numbers), 1234, 12456 and calls to satellite numbers. Calls charged in one minute increments. You must preselect Optus as both your local and long distance carrier.

General: Offer available to credit approved customers.

International call rates: can be found at optus.com.au/worldsaver. Other rates are available at optus.com.au/standardagreements. Available to eligible residential customers who connect the services in the same name and address to the Optus DSL Direct, Optus Cable or Optus NBN networks. You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel any or all services within the committed term, you may be charged a cancellation fee. Any remaining Optus services will be moved to the closest alternative of our standard plans.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service. We do not offer Priority Assistance. A provider who does is Telstra. Important Information for Cable & nbn™ Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we’ll help you find an alternative solution.

Yes TV by Fetch: New or existing customers wishing to use Yes TV by Fetch must connect to the $80 Plan and not the $60 plan. Yes TV by Fetch requires an active fixed broadband internet connection with a download speed of at least 3Mbps, a widescreen TV and free-to-air TV service with an external antenna connection. Yes TV by Fetch is for personal viewing only and should not be used for commercial use.

If you’re purchasing an Optus broadband service with Yes TV by Fetch included, delivery of the set top box can take longer than the activation of the internet service. New customers will receive a device when they select the $80 Plan or $120 Reach Plan. Existing customers signing up to the $80 Plan or $120 Reach Plan who already have a 1st or 2nd Gen set top box may choose to upgrade for free to ‘Yes TV by Fetch Mighty’ device. Buying content gives you a non-transferable right to use that content, provided you maintain your Yes TV by Fetch service.

Speed & Video Quality: Many factors affect speed and video quality such as internet traffic, your line condition, your hardware and software, the data source or destination, your location and the number of simultaneous video streams or other downloads you have running over your connection.

Yes TV by Fetch set top box: Optus owns the set top box, and you must return it following cancellation of the service. Fees apply for late return or damage to the set top box. You may only use the recording functionality of the service for viewing programmes at your nominated home address at a more convenient time.

Yes TV by Fetch Multiroom: services available to new or existing Fixed broadband customers on selected plans (not available with the $60 plan) in selected homes only. Yes TV by Fetch requires an active fixed Internet connection and download speed of at least 3Mbps and external TV antenna connection. Data charges apply from Internet service provider. Maximum three devices per household. Content subscription required. Video content quality can be affected by equipment content location, network congestion.

Data usage: If you connect your Yes TV by Fetch set-top box to an Optus Home Broadband service, data usage generated by Netflix, Stan, purchase and/or download of content will be zero-rated.

Other data usage such as downloads and uploads associated with software updates, applications, games or the downloading of content via Free-To-Air catch up services and YouTube will not be zero-rated. This may result in your broadband service being throttled if you are very close to your data limit.

If you connect your Yes TV by Fetch set-top box to any other broadband service apart from an Optus fixed broadband service, all data usage will be charged and those charges will depend on your broadband service provider and plan.

YouTube is a trademark of Google Inc. YouTube is not currently available on the Mini or Mighty set-top box.

Stan is provided by Stan Entertainment Pty Ltd. Stan streaming subscription required. More information at stan.com.au.

Netflix is a trademark of Netflix, Inc. *Netflix streaming subscription required. More information at netflix.com.

Buying TV and Movie content provides you with a non-transferable right to use the content, provided you maintain your Yes TV by Fetch service. If you cancel your Yes TV by Fetch service you will lose any purchased content.

Yes TV by Fetch Channels: All channel packs are month to month and can be added or removed via the set top box. Billing for channels is taken in advance for 1 month. No refunds if cancelling or changing within billing period. Access remains active for deselected channel packs until end of billing period.

Calling bolt ons and speed: Calling bolt ons and speed packs are month to month and can be changed at any time. Changes to service will take place 24-48 hours after the change is requested. Charges for the bolt-on will be pro-rated so customers will only be charged until the date it is cancelled and they may receive a prorated credit for any amounts paid in advance.

Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.

 

By accepting the benefits of this bundled offer, the connection date for your phone that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG). Apart from this, any other rights you have under the CSG still apply. For more information, see optus.com.au/yourCSG

FAIR GO POLICY APPLIES. Available in selected premises in selected areas.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term to a plan of lower value, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Month to month customers may change their plan with no fee. Plan pricing will differ if your service is connected outside of Optus network areas. Unlimited Calls to standard national numbers excludes special numbers such as 13/1300 numbers, premium numbers (e.g. 1900 numbers), 1234, 12456 and calls to satellite numbers. Calls charged in one minute increments. You must preselect Optus as both your local and long distance carrier.

General: Offer available to credit approved customers.

International call rates: can be found at optus.com.au/worldsaver. Other rates are available at optus.com.au/standardagreements. Available to eligible residential customers who connect the services in the same name and address to the Optus DSL Direct, Optus Cable or Optus NBN networks. You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel any or all services within the committed term, you may be charged a cancellation fee. Any remaining Optus services will be moved to the closest alternative of our standard plans.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service. We do not offer Priority Assistance. A provider who does is Telstra. Important Information for Cable & nbn™ Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we’ll help you find an alternative solution.

Yes TV by Fetch: New or existing customers wishing to use Yes TV by Fetch must connect to the $80 Plan and not the $60 plan. Yes TV by Fetch requires an active fixed broadband internet connection with a download speed of at least 3Mbps, a widescreen TV and free-to-air TV service with an external antenna connection. Yes TV by Fetch is for personal viewing only and should not be used for commercial use.

If you’re purchasing an Optus broadband service with Yes TV by Fetch included, delivery of the set top box can take longer than the activation of the internet service. New customers will receive a device when they select the $80 Plan or $120 Reach Plan. Existing customers signing up to the $80 Plan or $120 Reach Plan who already have a 1st or 2nd Gen set top box may choose to upgrade for free to ‘Yes TV by Fetch Mighty’ device. Buying content gives you a non-transferable right to use that content, provided you maintain your Yes TV by Fetch service.

Speed & Video Quality: Many factors affect speed and video quality such as internet traffic, your line condition, your hardware and software, the data source or destination, your location and the number of simultaneous video streams or other downloads you have running over your connection.

Yes TV by Fetch set top box: Optus owns the set top box, and you must return it following cancellation of the service. Fees apply for late return or damage to the set top box. You may only use the recording functionality of the service for viewing programmes at your nominated home address at a more convenient time.

Yes TV by Fetch Multiroom: services available to new or existing Fixed broadband customers on selected plans (not available with the $60 plan) in selected homes only. Yes TV by Fetch requires an active fixed Internet connection and download speed of at least 3Mbps and external TV antenna connection. Data charges apply from Internet service provider. Maximum three devices per household. Content subscription required. Video content quality can be affected by equipment content location, network congestion.

Data usage: If you connect your Yes TV by Fetch set-top box to an Optus Home Broadband service, data usage generated by Netflix, Stan, purchase and/or download of content will be zero-rated.

Other data usage such as downloads and uploads associated with software updates, applications, games or the downloading of content via Free-To-Air catch up services and YouTube will not be zero-rated. This may result in your broadband service being throttled if you are very close to your data limit.

If you connect your Yes TV by Fetch set-top box to any other broadband service apart from an Optus fixed broadband service, all data usage will be charged and those charges will depend on your broadband service provider and plan.

YouTube is a trademark of Google Inc. YouTube is not currently available on the Mini or Mighty set-top box.

Stan is provided by Stan Entertainment Pty Ltd. Stan streaming subscription required. More information at stan.com.au.

Netflix is a trademark of Netflix, Inc. *Netflix streaming subscription required. More information at netflix.com.

Buying TV and Movie content provides you with a non-transferable right to use the content, provided you maintain your Yes TV by Fetch service. If you cancel your Yes TV by Fetch service you will lose any purchased content.

Yes TV by Fetch Channels: All channel packs are month to month and can be added or removed via the set top box. Billing for channels is taken in advance for 1 month. No refunds if cancelling or changing within billing period. Access remains active for deselected channel packs until end of billing period.

Calling bolt ons and speed: Calling bolt ons and speed packs are month to month and can be changed at any time. Changes to service will take place 24-48 hours after the change is requested. Charges for the bolt-on will be pro-rated so customers will only be charged until the date it is cancelled and they may receive a prorated credit for any amounts paid in advance.

Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.

 

$80 PLAN: BUILT FOR ENTERTAINMENT

All your entertainment, all in one place

 Rent or buy^ the latest movies and buy^ TV shows
 Easily watch Netflix and Stan on your TV+
 Pause, rewind and record TV with the Mighty’s 1TB personal video recorder
 Subscribe to premium entertainment Channel Packs from $6 p/m

^Buying content gives you a non-transferable right to watch that content, provided you maintain your current Yes TV by Fetch account.
+Subscriptions required.
YesTV by Fetch is for personal viewing only and should not be used for commercial use.

1 CHANNEL PACK INCLUDED WITH YOUR $80 PLAN

OR GET THE ULTIMATE PACK WITH 45+ CHANNELS FOR AN EXTRA $14 P/M

Get closer to the action you want, when you want it with Optus Sport. Tune in live and on-demand, for history-making games or highlights and shows.

PREMIER LEAGUE

Every match of the Premier League live. Every goal, from every team, delivered straight to you, so you can now get closer than ever to the most exciting league in the world.

  

SPEED

Our $80 Plan includes the Speed Boost pack, offering up to 25Mbps download and 5Mbps upload speeds. This is great for when there are a few of you at home, or where more than one device is connected to the internet at the same time.

  

MODEM

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.

  

HIGH SPEED CABLE

Enjoy our high speed cable network, made for entertainment lovers. Our $80 Plan includes the Speed Boost pack, offering up to 30Mbps download and 2Mbps upload speeds.

  

MODEM

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.

 

All your entertainment, all in one place

 Rent or buy^ the latest movies and buy^ TV shows
 Easily watch Netflix and Stan on your TV+
 Pause, rewind and record TV with the Mighty’s 1TB personal video recorder
 Subscribe to premium entertainment Channel Packs from $6 p/m

^Buying content gives you a non-transferable right to watch that content, provided you maintain your current Yes TV by Fetch account.
+Subscriptions required.
YesTV by Fetch is for personal viewing only and should not be used for commercial use.

1 CHANNEL PACK INCLUDED WITH YOUR $80 PLAN

OR GET THE ULTIMATE PACK WITH 45+ CHANNELS FOR $14 P/M

OR GET THE ULTIMATE PACK WITH 45+ CHANNELS FOR AN EXTRA $14 P/M

Get closer to the action you want, when you want it with Optus Sport. Tune in live and on-demand, for history-making games or highlights and shows.

PREMIER LEAGUE

Every match of the Premier League live. Every goal, from every team, delivered straight to you, so you can now get closer than ever to the most exciting league in the world.

  

SPEED

Our $80 Plan includes the Speed Boost pack, offering up to 25Mbps download and 5Mbps upload speeds. This is great for when there are a few of you at home, or where more than one device is connected to the internet at the same time.

  

MODEM

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.

  

HIGH SPEED CABLE

Enjoy our high speed cable network, made for entertainment lovers. Our $80 Plan includes the Speed Boost pack, offering up to 30Mbps download and 2Mbps upload speeds.

  

MODEM

The $80 Plan includes a Sagemcom F@ST AC modem for a faster WiFi network in your home and a better entertainment streaming experience. This premium, high-performance modem is simple to set up and offers high-speed wireless connectivity, as well as four dedicated Gigabit Ethernet LAN ports, plus powerful firewall security with intrusion detection.


What happens next?


Cable Plans | Image

Cable Plans | Image


Ready

Select a plan. We’ll help you find out what’s available at your address, so you can place your order.

Steady

We’ll sort out the technical side and get your service connected in 3… 2… 1…

Go

Now comes the fun part. Enjoy your Optus broadband internet plan with unlimited data and more.

 

Cable Plans | Image

Cable Plans | Image


Ready

Select a plan. We’ll help you find out what’s available at your address, so you can place your order.

Steady

We’ll sort out the technical side and get your service connected in 3… 2… 1…

Go

Now comes the fun part. Enjoy your Optus broadband internet plan with unlimited data and more.

 

Cable Plans | Image

Cable Plans | Image


Ready

Select a plan. We’ll help you find out what’s available at your address, so you can place your order.

Steady

We’ll sort out the technical side and get your service connected in 3… 2… 1…

Go

Now comes the fun part. Enjoy your Optus Cable broadband plan with unlimited data and more.

LOOKING FOR MORE OPTUS CABLE PLANS? We have other month to month plans for cable here

 

Cable Plans | Image

Cable Plans | Image


Ready

Select a plan. We’ll help you find out what’s available at your address, so you can place your order.

Steady

We’ll sort out the technical side, including arranging your installation appointment with nbn™ and sending you your modem.

Learn more about getting nbn connected

Go

Now comes the fun part. Enjoy your Optus NBN broadband plan with unlimited data and more.

 

 


Pay As You Go call rates

Local calls 30c per call

Standard national calls 28c per min + 52c connection fee ($2.00 cap for calls up to 1 hour)

Calls to Australian mobiles 28c per min + 52c connection fee ($2.00 cap for calls up to 1 hour)

13/1300 calls 35c per call

International calls World Saver rates to 15 destinations + 52c connection fee. View World Saver rates

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$20 bundle discount

Eligible Optus mobile services

  •  Monthly mobile phone plans with a value of $30/mth or more
  •  SIM Only plans with a value of $30/mth or more
  •   Prepaid mobiles
  •   Prepaid SIM Only plans

Note: Monthly mobile & Sim only plans means you receive a monthly bill from us for your mobile plan. Due to technical limitations, a very small number of our postpaid mobile customers are not eligible for the discount. The ineligible products are: Optus Thuraya, Optus Fleet and all Optus Corporate products.

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Sagemcom F@ST 3864 Home Gateway modem

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

The Sagemcom F@ST 3864 modem has:

  • Easy set up - plug-and-play modem.
  • Push 'n' Connect - easy push-button WiFi connection for your devices.
  • WiFi @2.4GHz so you can connect all your tablets and computers easily over WiFi.
  • 4 x Gigabit Ethernet LAN ports - for ultra-fast wired connectivity - ideal for HD gaming and video
  • Access and share USB hard drive media either wirelessly or via the modem's USB ports
  • Parental Controls - control the kids' internet access times and website content to all wired and wireless connections.
  • This modem is NBN-ready for when the NBN reaches your home.
See TECHNICAL DETAILS
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Netgear CG3000 V2 modem

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

The Netgear CG3000 V2 modem has:

  • Easy set up – plug-and-play modem – simple Push ‘n’ Connect WiFi connections.
  • WiFi @ 2.4GHz so you can connect all your tablets and computers easily over WiFi.
  • 4 x Gigabit Ethernet LAN ports – for ultra-fast wired connectivity – ideal for HD gaming and video.
  • Wirelessly access and share USB hard drive media via modem’s DLNA® enabled USB ports.
  • Netgear Genie® enabled. Install the Genie® app to your tablet or mobile phone for easy management of your home network from the comfort of your couch.
See Techy details (PDF)
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Sagemcom F@ST 3864 Home Gateway modem

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

The Sagemcom F@ST 3864 modem has:

  • Easy set up - plug-and-play modem.
  • Push 'n' Connect - easy push-button WiFi connection for your devices.
  • WiFi @2.4GHz so you can connect all your tablets and computers easily over WiFi.
  • 4 x Gigabit Ethernet LAN ports - for ultra-fast wired connectivity - ideal for HD gaming and video
  • Access and share USB hard drive media either wirelessly or via the modem's USB ports
  • Parental Controls - control the kids' internet access times and website content to all wired and wireless connections.
  • 2 x FXS voice ports for your phone handset.
See TECHNICAL DETAILS
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Uniden DECT SSE25

Easy to read and easy to use, the Uniden DECT SSE25 is great for those wanting a phone that's designed for the visually and hearing impaired. It uses cutting-edge DECT 6.0 technology engineered for Australian and New Zealand conditions.

  • Large display screen
  • Large easy-to-read buttons
  • Hearing aid compatible (T-Coil)
  • Integrated digital answering machine with slow playback function and remote access
  • Multi-handset capable - expandable by up to six handsets
  • Handset conferencing – three-way (two handsets plus outside call)
  • Intercom/Announce call transfer
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Uniden DECT 1015

The Uniden DECT 1015 is a cutting-edge cordless phone system with a streamlined, contemporary look. It's ideally suited to high-density living environments thanks to an enhanced talking range, while the eco-friendly mode is good for the environment – and your power bills.

  • Maxi sound - extra loud handset volume control
  • Hearing aid compatible
  • 30 phonebook memories and 30 Caller ID memories
  • Alphabetical search and dial
  • Green back-lit LCD display
  • Up to eight hours talk time
  • Up to seven days standby time
  • Wall or desk mountable
  • Cutting-edge DECT6.0 technology
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Uniden DECT 3035 + 1

Uniden’s DECT 3035+1 comes with an extra handset plus an integrated digital answering machine, so you won’t miss those important phone calls again.

These contemporary phones have digital duplex speakerphones on the handsets, making hands-free communication easy.

  • Large orange backlit LCD display
  • Up to eight hours talk time
  • Hearing aid compatible
  • Extra loud handset volume control
  • Cutting-edge DECT6.0 technology
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Powerline adaptor

This device is a really neat way of getting the internet connected from one place to another in your home.

Simple plug one adaptor into the wall and connect to your modem, then plug the other into a second socket in your home, and your internet or Yes TV by Fetch signal will get carried through your electrical wiring.

It’s inexpensive, relatively easy to set up and more reliable than WiFi. Each powerline adaptor has a set of two plugs.

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Professional Installation

HOW DO I KNOW IF I NEED A PROFESSIONAL INSTALLATION?

We can organise a technician if you need one. You may need a visit from a technician if you have a back-to-base security system (check with the manufacturer).

You will need a technician if you want your existing phone sockets wired into the NBN (most people don't).

What's involved?

With a professional installation, an Optus technician will:

  • Set up your Optus WiFi modem.
  • Connect your computer and existing phone sockets.
  • Make sure that your NBN broadband and phone services are working.
  • Connect up to two WiFi devices and show you how it's done.
  • For existing Optus customers, transfer services such as Optus TV with Fetch.
  • If you need any additional work done you can ask our friendly technician for a quote while he's there.
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Speed packs increase the speed available to your broadband, so you can upload and download faster, or have more people surfing at once.



BASIC


Up to 12Mbps Download
Up to 1Mbps Upload

As per nbn™ 12


This is the standard speed offered by nbn™. It’s perfect for light web browsing, where only one device is likely to be connected to the internet at any given time.




BOOST


Up to 25Mbps Download
Up to 5Mbps Upload

As per nbn™ 25


Our recommended choice for most customers. Great for when there are a few of you at home, or where more than one device is connected to the internet at the same time.




BOOST MAX


Up to 100Mbps Download
Up to 40Mbps Upload

As per nbn™ 100


As fast as it gets. This speed pack provides plenty of power for several people to be online with multiple devices.

NBN Fixed Wireless: Boost Max speed tier is not available.

Speed: The speeds above are only an indication of what you may experience on your service. The speed you will experience depends on a number of factors including your access type, demand on the network and local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

Learn more about things that affect your broadband speed.

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Speed packs increase the speed available to your broadband, so you can upload and download faster, or have more people surfing at once.



BASIC

Up to 30 Mbps Download
Up to 2 Mbps Upload


The speeds above are only an indication of what you may experience on your service. The speed you will experience depends on a number of factors including your access type, demand on the network and local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.




SPEED BOOST MAX

Up to 100 Mbps Download
Up to 2 Mbps Upload


As fast as it gets. This speed pack provides plenty of power for several people online. Use multiple devices doing data-hungry things like downloading movies and music, playing video games online, or streaming live video and TV.




 

Speed: The speeds above are only an indication of what you may experience on your service. The speed you will experience depends on a number of factors including your access type, demand on the network and local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

Learn more about things that affect your broadband speed.




 
 

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New Developments Charge

WHAT IS THE NEW DEVELOPMENTS CHARGE?

The New Developments Charge is a one-off fee mandated by the Australian Government which nbn ™ applies in order to get the NBN up-and-running at new premises in new development areas. It is only charged once - the first time the NBN is connected. The New Developments Charge only applies to NBN serviceable locations within new developments.

The New Developments Charge is $300, which includes GST. It will appear as an upfront cost on your Optus NBN bill.

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NBN Service Transfer

MOVING YOUR SERVICE OVER TO OPTUS

When you transfer to Optus, you might be charged a cancellation fee or other charges from your current service provider.

Your service provider will continue providing your service until the transfer is complete, although you may experience a small outage during transfer. Once your transfer’s complete, you should contact your provider to make sure your account has been closed.

If you are transferring from a bundled telephone and broadband service, to a broadband only service, your telephone service will be cancelled and the number may be quarantined.

Any faults on the service with your current provider will be closed as part of the transfer process.

If you need any customer support or help with faults at any time before your phone service is transferred to Optus you’ll need to contact your current phone company.

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Sagemcom F@ST AC modem

New Customers get this premium, high-performance modem included with their broadband plan. Experience the freedom and convenience of wireless broadband within your home.

The Sagemcom F@ST AC modem has:

  • Simple set up - just plug and play
  • High-speed wireless connectivity
  • Four dedicated Gigabit Ethernet LAN ports - essential for the ultra-fast wired connectivity required for HD gaming and video streaming
  • Powerful firewall security with intrusion detection
  • This modem is NBN-ready, for when the NBN reached your home
  • Beam forming technology improves quality of coverage
  • Less interference from neighbourhood WiFi (on 5GHz frequency)
See TECHNICAL DETAILS
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WHAT TO LOOK FOR: the NTD box

Find your nbn™ connection box inside your home – it typically sits on the wall, connecting to your modem. It’s also called a Network Termination Device (NTD).


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FINDING AND ACCESSING YOUR PORTS

If there’s a cover on your nbn box, just remove it. Simply push the two clips at the base upwards; then swing the base of the cover up and away from the wall.


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