How fast are Optus internet speeds?

Let's take a look at the varying factors that may affect your connectivity.

WiFi

In most instances a connection over WiFi will be slower than if you were connected physically to your modem with a cable, particularly if there is a wall in the way or there are multiple users on the same WiFi network. WiFI performance can also be impacted by interference from surrounding devices and nearby users on the same channel.

wifi optus yes

Congestion Prioritisation

If there is a lot of traffic (lots of people downloading at the one time) your internet speed at home can be impacted, like congestion on a busy road.

We’re constantly building more bandwidth (like adding lanes on a busy road) into all our networks to deliver a better experience in those peak times.

We also prioritise some content over others - such as VoIP (voice over internet protocol) voice calls - to make sure the important stuff goes first, like a bus lane on a freeway.

Far End Capability

We can only get the data to you as fast as the server on the other end can get it to us! So if you’re downloading from, for example, a small website hosted in someone’s garage which is congested, or has only a small upload capacity, it’s not going to be as quick as a major website with the right upload capacity for its traffic.

Far End Capability

Hardware and Software

Some old equipment is more like a push bike than a Ferrari, particularly when impacted with a virus or malware. Make sure your computer is free of viruses and malware by using reputable security products.

Overseas Content

Content you download at home that comes from overseas can be slower than domestic content due to congestion on international pipes (the cables running on the ocean floor connecting Australia to the rest of the world).

However, we’re working hard to bring the content you want locally and a huge amount of "overseas content" is actually being distributed from local servers, making it super-quick.

Overseas Content

1. nbn(TM) Access Methods

Depending on where you live, there are up to five different ways to access the nbn. Find out what's available to you

Fibre to the Premises (FTTP)

A fibre cable connects the nbn directly to your premises.

Nbn FTTP graphic

With FTTP, distance from an exchange is not important like with copper technologies such as ADSL, Fibre to the Node (FTTN) and Fibre to the Basement (FTTB).Customers are not grouped into nodes like cable networks.

nbn Fibre also offers the option to add a Speed Pack to increase your maximum speed. However, your speeds can still be slowed in certain circumstances.

Fibre to the Node (FTTN)

A fibre cable connects to your street corner and gets fibre technology closer to your home or business..

Nbn FTTN graphic

A fibre connection all the way up to a street corner reduces the effect extreme heat or rain has on your internet connection. This technology still uses copper for the last few meters to connect your home or business, but usually provides more reliable speeds than ADSL2+ broadband. Like nbn Fibre and Fixed Wireless you can add a Speed Pack to increase your maximum speed. Speeds may vary due to outside factors such as temperature, weather and distance from node.

Fibre to the Building (FTTB)

A fibre cable connects to your building or basement then a copper line the rest of the way.

Nbn FTTB graphic

A fibre connection to your building or basement reduces the impact of extreme heat or rain on your internet connection. This type of connection still use copper for the last few meters to your home or business, but usually provides more reliable speeds than ADSL2+ broadband. Like nbn Fibre and Fixed Wireless you can add a Speed Pack to increase your maximum speed. Speeds may vary due to outside factors such as temperature, weather and distance from node.

nbn Cable

A cable connection that is capable of utilising existing hardware in and outside your home.

Nbn HFC graphic

Cable, or HFC, can make use of existing connections in your home in order to connect to nbn. A cable line will run from the nearest available node to your premises and connect to a PCD (Premises Cable Device) that will need to be installed. A Connection Box and splitter may also need to be installed inside your home, depending on the existing hardware available. If you have previously had a cable connection to your premises, you may be able to install the Connection Box yourself.

nbn Fixed Wireless

A Hybrid Fibre Coaxial Cable connection similar to the cables used to distribute pay TV services.

Nbn wireless

nbn Fixed Wireless is built to service a predictable number of users, who are not changing location. With mobile broadband, the number and location of users connecting is unpredictable, which can sometimes result in slower connections from time to time. Fixed Wireless can be affected by extreme weather conditions like heavy rain which can reduce the broadband signal strength received by your home. You can also add an nbn Speed Pack to increase your maximum speed.

 

Fibre to the Premises (FTTP)

A fibre cable connects the nbn directly to your premises.

Nbn FTTP graphic

With FTTP, distance from an exchange is not important like with copper technologies such as ADSL, Fibre to the Node (FTTN) and Fibre to the Basement (FTTB).Customers are not grouped into nodes like cable networks.

nbn Fibre also offers the option to add a Speed Pack to increase your maximum speed. However, your speeds can still be slowed in certain circumstances.

Fibre to the Node (FTTN)

A fibre cable connects to your street corner and gets fibre technology closer to your home or business..

Nbn FTTN graphic

A fibre connection all the way up to a street corner reduces the effect extreme heat or rain has on your internet connection. This technology still uses copper for the last few meters to connect your home or business, but usually provides more reliable speeds than ADSL2+ broadband. Like nbn Fibre and Fixed Wireless you can add a Speed Pack to increase your maximum speed. Speeds may vary due to outside factors such as temperature, weather and distance from node.

Fibre to the Building (FTTB)

A fibre cable connects to your building or basement then a copper line the rest of the way.

Nbn FTTB graphic

A fibre connection to your building or basement reduces the impact of extreme heat or rain on your internet connection. This type of connection still use copper for the last few meters to your home or business, but usually provides more reliable speeds than ADSL2+ broadband. Like nbn Fibre and Fixed Wireless you can add a Speed Pack to increase your maximum speed. Speeds may vary due to outside factors such as temperature, weather and distance from node.

NBN Cable

A cable connection that is capable of utilising existing hardware in and outside your home.

Nbn HFC graphic

Cable, or HFC, can make use of existing connections in your home in order to connect to nbn. A cable line will run from the nearest available node to your premises and connect to a PCD (Premises Cable Device) that will need to be installed. A Connection Box and splitter may also need to be installed inside your home, depending on the existing hardware available. If you have previously had a cable connection to your premises, you may be able to install the Connection Box yourself.

nbn Fixed Wireless

A Hybrid Fibre Coaxial Cable connection similar to the cables used to distribute pay TV services.

Nbn wireless

nbn Fixed Wireless is built to service a predictable number of users, who are not changing location. With mobile broadband, the number and location of users connecting is unpredictable, which can sometimes result in slower connections from time to time. Fixed Wireless can be affected by extreme weather conditions like heavy rain which can reduce the broadband signal strength received by your home. You can also add an nbn Speed Pack to increase your maximum speed.

2. Non-nbn(TM) Access Methods

Alternatively, you may also be able to connect via non-nbn methods, depending on where you live. Find out what's available to you

ADSL 1 and 2+

ADSL uses the existing copper line all the way from your premise to the telephone exchange in your suburb. As a result, it is typically slower than nbn alternatives. Speeds start at 20 Mbps for ADSL 2+ download, but can be slowed based on factors like your distance from the exchange or the length of the copper cable.

Speed Pontential (Download/Upload)

ADSL 2+ (ULL) 20 Mbps / 820 Kbps*

ADSL 1 8 Mbps / 384 Kbps*

*Please note Optus does not offer Annex M on our ULL network

Cable (HSD)

Cable networks work by grouping customers into areas known as "nodes". The customers within these nodes share one pipe for all their internet data.

Cable customers can experience slower speeds in peak times. Imagine turning all your water taps on at once - your water pressure is going to be lower. Having said that, we continue to invest millions of dollars into our cable network to make sure our nodes are humming.

Also, you do require our latest modem to be able to access the top end premium speed.

Speed Pontential (Download/Upload)

Base Plan Speed 30 Mbps / 2 Mbps

Top Speed Pack 100 Mbps / 2 Mbps

Home Wireless Broadband

Whilst the Home Wireless Broadband service uses our 4G network, it is designed to be used in the home and its data speeds are different to mobile and mobile broadband speeds on our 4G network. In metropolitan areas where there is 2300 MHz coverage at your nominated address, download and upload speeds of up to 12/1Mbps are available. If 2300 MHz coverage is not available at your nominated address, download and upload speeds of up to 5/1 Mbps are available.

Your actual speed will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic.

Speed Pontential (Download/Upload)

2300 MHz Areas Up to 12Mbps / Up to 1 Mbps

Other Areas Up to 5 Mbps / Up to 1 Mbps

 

ADSL 1 and 2+

ADSL uses the existing copper line all the way from your premise to the telephone exchange in your suburb. As a result, it is typically slower than nbn alternatives. Speeds start at 20 Mbps for ADSL 2+ download, but can be slowed based on factors like your distance from the exchange or the length of the copper cable.

Speed Pontential (Download/Upload)

ADSL 2+ (ULL) 20 Mbps / 820 Kbps*

ADSL 1 8 Mbps / 384 Kbps*

*Please note Optus does not offer Annex M on our ULL network

/div>

Cable (HSD)

Cable networks work by grouping customers into areas known as "nodes". The customers within these nodes share one pipe for all their internet data.

Cable customers can experience slower speeds in peak times. Imagine turning all your water taps on at once - your water pressure is going to be lower. Having said that, we continue to invest millions of dollars into our cable network to make sure our nodes are humming.

Also, you do require our latest modem to be able to access the top end premium speed.

Speed Pontential (Download/Upload)

Base Plan Speed 30 Mbps / 2 Mbps

Top Speed Pack 100 Mbps / 2 Mbps

Home Wireless Broadband

Whilst the Home Wireless Broadband service uses our 4G network, it is designed to be used in the home and its data speeds are different to mobile and mobile broadband speeds on our 4G network. In metropolitan areas where there is 2300 MHz coverage at your nominated address, download and upload speeds of up to 12/1Mbps are available. If 2300 MHz coverage is not available at your nominated address, download and upload speeds of up to 5/1 Mbps are available.

Your actual speed will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic.

Speed Pontential (Download/Upload)

2300 MHz Areas Up to 12Mbps / Up to 1 Mbps

Other Areas Up to 5 Mbps / Up to 1 Mbps

Let's talk Megabits and Megabytes

So, what does the download/upload speed actually mean?

You might think for example that as the nbn service maximum download speed is 100 megabits per second ("Mbps") you should be able to download a 100 megabyte ("100MB") movie in 1 second. Right?

Not exactly...

First off, frustratingly, we are talking two different terms: bits and bytes.

When we talk about the speed of an Internet service, we are talking bits. But when we talk files, such as movies or songs, we’re talking bytes.

8 bits equals 1 byte (now there’s a whole background to this, check out Wikipedia if you're really interested) so our 100 megabyte movie being downloaded at 100 megabits per second would take 8 seconds.

Now, this is all assuming that the download is travelling at 100 megabits per second, which in the real world will pretty much never happen.

Just remember to watch out for the lower case "b" and the capital "B" to recognise if we're talking bits (speed) or Bytes (size).

 

Discover which plan is right for you

Check out our handy broadband usage guide.

Learn more
optus yes logo

Compare Speed Packs

  Speed Pack 1
Configured on NBN12
Speed Pack 2
Configured on NBN25
Speed Pack 3
Configured on NBN50
Speed Pack 4
Configured on NBN100
Speed Label Basic Evening Speed Standard Evening Speed Standard Plus Evening Speed Premium Evening Speed
Maximum Off Peak Speed* 11Mbps Down,
0.9Mbps Up
23Mbps Down,
4Mbps Up
47Mbps Down,
18Mbps Up
93Mbps Down,
37Mbps Up
Typical Peak Speed* 7Mps Download^ 15Mps Download 30Mps Download 60Mps Download
Ideal for Browsing and emails Streaming music and video and web browsing Multiple HD video and music streams, concurrent users, gaming and heavy downloads Multiple HD video and music streams, concurrent users, gaming and heavy downloads

* Typical Peak Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. Maximum Off Peak Speed is the maximum speed that the majority of customers can expect during other times. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

^ The Typical Peak speed for Speed Pack 1 will be refreshed on a quarterly basis in accordance with ACCC guidelines. The published figure may increase or decrease over time. The published figure is not representative of future performance and should not be considered a guaranteed minimum.

Fibre to the Node or Fibre to the Basement customers will have their speed confirmed once the service is activated and if the plan or speed pack chosen can’t be supported by the line, alternative options will be provided.

Speed pack 3 only available on NBN Fixed Wireless and $80 Stand Alone “My Broadband” plan.

Average Peak Download Speed* as at… Speed Pack 1
Configured on NBN12
Speed Pack 2
Configured on NBN25
Speed Pack 3
Configured on NBN50
Speed Pack 4
Configured on NBN100
29 October 2017 9.0 Mbps 19.4 Mbps 36.8 Mbps 75.2 Mbps

*Average Peak Download Speed is calculated over a two week period ending on the date of publication and is the average speed experienced by a representative group of customers between 7pm and 11pm. It is not a guaranteed minimum speed. Past performance is not an indication of expected future speed. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

Compare Speed Packs

Speed
Pack 1
Configured on NBN12
Speed
Pack 2
Configured on NBN25
Speed
Pack 3
Configured on NBN50
Speed
Pack 4
Configured on NBN100
Speed Label
Basic Evening Speed Standard Evening Speed Standard Plus Evening Speed Premium Evening Speed
Maximum Off Peak Speed*
11Mbps Down, 0.9Mbps Up 23Mbps Down, 4Mbps Up 47Mbps Down, 18Mbps Up 93Mbps Down, 37Mbps Up
Typical Peak Speed*
7Mps Download^ 15Mbps Download 30Mbps Download 60Mbps Download
Ideal for
Browsing and emails Streaming music and video and web browsing Multiple HD video and music streams, concurrent users, gaming and heavy downloads Multiple HD video and music streams, concurrent users, gaming and heavy downloads

* Typical Peak Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. Maximum Off Peak Speed is the maximum speed that the majority of customers can expect during other times. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

^ The Typical Peak speed for Speed Pack 1 will be refreshed on a quarterly basis in accordance with ACCC guidelines. The published figure may increase or decrease over time. The published figure is not representative of future performance and should not be considered a guaranteed minimum.

Fibre to the Node or Fibre to the Basement customers will have their speed confirmed once the service is activated and if the plan or speed pack chosen can’t be supported by the line, alternative options will be provided.

Speed pack 3 only available on NBN Fixed Wireless and $80 Stand Alone “My Broadband” plan.

Speed
Pack 1
Configured on NBN12
Speed
Pack 2
Configured on NBN25
Speed
Pack 3
Configured on NBN50
Speed
Pack 4
Configured on NBN100
Average Peak Download Speed* as at 29 October 2017
9.0 Mbps 19.4 Mbps 36.8 Mbps 75.2 Mbps

*Average Peak Download Speed is calculated over a two week period ending on the date of publication and is the average speed experienced by a representative group of customers between 7pm and 11pm. It is not a guaranteed minimum speed. Past performance is not an indication of expected future speed. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

CLOSE X