NBN SPEED PACKS

CHARGE UP YOUR OPTUS NBN PLAN

We all use technology differently. Some people are looking for internet so they can play games, stream videos and watch TV; others just want basic web browsing to check email and visit websites.

With Optus NBN speed packs you can pick what's right for your usage and budget.

  Speed Pack 1
Configured on NBN12
Speed Pack 2
Configured on NBN25
Speed Pack 3
Configured on NBN50
Speed Pack 4
Configured on NBN100
  Default Speed on $60 Plan Default Speed on $80 Plan $20 for Fixed Wireless customers on $80 Plan $20 for Fibre and Cable customers on $80 Plan
Speed Label Basic Evening Speed Standard Evening Speed Standard Plus Evening Speed Premium Evening Speed
Maximum Off Peak Speed* 11Mbps Down, 0.9Mbps Up 23Mbps Down, 4Mbps Up 47Mbps Down, 18Mbps Up 93Mbps Down, 37Mbps Up
Typical Peak Speed* 7Mps Download^ 15Mps Download 30Mps Download 60Mps Download
Ideal for Browsing and emails Streaming music and video and web browsing Multiple HD video and music streams, concurrent users, gaming and heavy downloads Multiple HD video and music streams, concurrent users, gaming and heavy downloads

* Typical Peak Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. Maximum Off Peak Speed is the maximum speed that the majority of customers can expect during other times. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

^ The Typical Peak speed for Speed Pack 1 will be refreshed on a quarterly basis in accordance with ACCC guidelines. The published figure may increase or decrease over time. The published figure is not representative of future performance and should not be considered a guaranteed minimum.

Fibre to the Node or Fibre to the Basement customers will have their speed confirmed once the service is activated and if the plan or speed pack chosen can’t be supported by the line, alternative options will be provided.

Speed pack 3 only available on NBN Fixed Wireless and $80 Stand Alone “My Broadband” plan.

Average Peak Download Speed* as at… Speed Pack 1
Configured on NBN12
Speed Pack 2
Configured on NBN25
Speed Pack 3
Configured on NBN50
Speed Pack 4
Configured on NBN100
29 October 2017 9.0 Mbps 19.4 Mbps 36.8 Mbps 75.2 Mbps

*Average Peak Download Speed is calculated over a two week period ending on the date of publication and is the average speed experienced by a representative group of customers between 7pm and 11pm. It is not a guaranteed minimum speed. Past performance is not an indication of expected future speed. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

Compare Speed Packs

Speed
Pack 1
Configured on NBN12
Speed
Pack 2
Configured on NBN25
Speed
Pack 3
Configured on NBN50
Speed
Pack 4
Configured on NBN100
Default Speed on $60 Plan Default Speed on $80 Plan $20 for Fixed Wireless customers on $80 Plan $20 for Fibre and Cable customers on $80 Plan
Speed Label
Basic Evening Speed Standard Evening Speed Standard Plus Evening Speed Premium Evening Speed
Maximum Off Peak Speed*
11Mbps Down, 0.9Mbps Up 23Mbps Down, 4Mbps Up 47Mbps Down, 18Mbps Up 93Mbps Down, 37Mbps Up
Typical Peak Speed*
7Mps Download^ 15Mbps Download 30Mbps Download 60Mbps Download
Ideal for
Browsing and emails Streaming music and video and web browsing Multiple HD video and music streams, concurrent users, gaming and heavy downloads Multiple HD video and music streams, concurrent users, gaming and heavy downloads

* Typical Peak Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. Maximum Off Peak Speed is the maximum speed that the majority of customers can expect during other times. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.

^ The Typical Peak speed for Speed Pack 1 will be refreshed on a quarterly basis in accordance with ACCC guidelines. The published figure may increase or decrease over time. The published figure is not representative of future performance and should not be considered a guaranteed minimum.

Fibre to the Node or Fibre to the Basement customers will have their speed confirmed once the service is activated and if the plan or speed pack chosen can’t be supported by the line, alternative options will be provided.

Speed pack 3 only available on NBN Fixed Wireless and $80 Stand Alone “My Broadband” plan.

Speed
Pack 1
Configured on NBN12
Speed
Pack 2
Configured on NBN25
Speed
Pack 3
Configured on NBN50
Speed
Pack 4
Configured on NBN100
Average Peal Download Speed* as at 29 October 2017
9.0 Mbps 19.4 Mbps 36.8 Mbps 75.2 Mbps

*Average Peak Download Speed is calculated over a two week period ending on the date of publication and is the average speed experienced by a representative group of customers between 7pm and 11pm. It is not a guaranteed minimum speed. Past performance is not an indication of expected future speed. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.


MORE ABOUT BROADBAND SPEEDS

There is a wide range of things that can impact the internet speeds you actually experience, and this can vary greatly between different homes.

There are things you can do to get the most out of your cable broadband setup. Head on over to our broadband speeds page.

Top Questions – FAQ

Answers to your most commonly asked questions


  • Why would I need a speed pack?

    If you tend to use multiple devices connected to the internet at the same time, performing data-heavy tasks such as gaming, downloading movies and streaming music or TV, then a speed pack may provide a better internet experience for you.

  • How long will it take for an Optus nbn speed pack to be enabled on my service?

    A speed pack is normally activated on your service within 24 hours of purchase.

  • Are speed packs on a contract or can I cancel after a month?

    No, there is no contract for speed packs. You can cancel or reinstate a speed pack at any time, on a monthly basis.

  • How do I check nbn broadband speed at my address?

    You can use our broadband speed checker to test your broadband connection. You should perform the speed test on a computer that’s connected directly to your modem via an Ethernet cable, as using WiFi may not give you an accurate result. Also, your web browser needs to be compatible with Flash to use the speed test.

  • Which modem do I need?

    We supply you with an nbn™-compatible WiFi modem when you purchase an nbn plan from us. You can either set it up yourself using the easy self-install kit or choose professional installation by an Optus technician at an additional cost of just $140.