Home Phone and Broadband
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You can find the Plan ID number in the "Your Service" section of your Optus Bill.

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    Category CIS Status Plan ID
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Home Phone and Broadband

Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand.

They are provided here to help you make an informed choice when making a purchase.
You may download a copy of the relevant CIS in PDF format to your computer.



  1. Cable Bundles
    CIS Status
    90 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    90 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    Optus Ultra - 24month agreement No longer available.
    Optus Ultra - M2M agreement No longer available.
    Optus Ultra Entertainment - 24month agreement No longer available.
    Optus Ultra Entertainment - M2M agreement No longer available.
    60 Plan - 24 month agreement No longer available.
    60 Plan - month to month agreement No longer available.
    80 Plan - 24 month agreement No longer available.
    80 Plan - month to month agreement No longer available.
    My Basics Bundle - 24 month agreement No longer available.
    My Basics Bundle – month to month No longer available.
    Entertainment Plan - 24 month agreement No longer available.
    My Entertainment Plus Bundle - 24 month agreement No longer available.
    My Entertainment Bundle - 24 month agreement No longer available.
    $70 Home Basics Bundle - 24 month agreement No longer available.
    $85 Home Basics Bundle - month to month agreement No longer available.
    $75 Home Basics Plus Bundle - 24 month agreement No longer available.
    $90 Home Basics Plus Bundle - month to month agreement No longer available.
    $95 Big Bundle - 24 month agreement No longer available.
    $110 Big Bundle - month to month agreement No longer available.
    $90 Entertainment Starter Bundle - 24 month agreement No longer available.
    $105 Entertainment Starter Bundle - month to month agreement No longer available.
    $95 Home Entertainment Bundle - 24 month agreement No longer available.
    $110 Home Entertainment Bundle - month to month agreement No longer available.
    $115 Ultimate Home Bundle - 24 month agreement No longer available.
    $130 Ultimate Home Bundle - month to month agreement No longer available.
    $80 Phone and BB Bundle - month to month agreement No longer available.
    $100 Phone and BB Bundle - month to month agreement No longer available.
    $125 Phone and BB Bundle - month to month agreement No longer available.
    $70 Phone and BB Bundle - 24 month agreement No longer available.
    $90 Phone and BB Bundle - 24 month agreement No longer available.
    $115 Phone and BB Bundle - 24 month agreement No longer available.
    Classic $60 Phone and Broadband Bundle No longer available.
    $85 Phone and Broadband Bundle No longer available.
    $90 Phone and Broadband Bundle No longer available.
    $110 Phone and Broadband Bundle No longer available.
    $140 Phone and Broadband Bundle No longer available.
  2. DSL Direct Bundles
    CIS Status
    90 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    90 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    Optus Ultra - 24month agreement No longer available.
    Optus Ultra - M2M agreement No longer available.
    Optus Ultra Entertainment - 24month agreement No longer available.
    Optus Ultra Entertainment - M2M agreement No longer available.
    60 Plan - 24 month agreement No longer available.
    60 Plan - month to month agreement No longer available.
    80 Plan - 24 month agreement No longer available.
    80 Plan - month to month agreement No longer available.
    My Basics Bundle - 24 month agreement No longer available.
    My Basics Bundle – month to month No longer available.
    Entertainment Plan - 24 month agreement No longer available.
    My Entertainment Plus Bundle - 24 month agreement No longer available.
    My Entertainment Bundle - 24 month agreement No longer available.
    $70 Home Basics Bundle - 24 month agreement No longer available.
    $95 Big Bundle - 24 month agreement No longer available.
    $90 Entertainment Starter Bundle - 24 month agreement No longer available.
    $95 Home Entertainment Bundle - 24 month agreement No longer available.
    $115 Ultimate Home Bundle - 24 month agreement No longer available.
    $80 Phone and BB Bundle - month to month agreement No longer available.
    $100 Phone and BB Bundle - month to month agreement No longer available.
    $125 Phone and BB Bundle - month to month agreement No longer available.
    $70 Phone and BB Bundle - 24 month agreement No longer available.
    $90 Phone and BB Bundle - 24 month agreement No longer available.
    $115 Phone and BB Bundle - 24 month agreement No longer available.
    Classic $60 Phone and Broadband Bundle No longer available.
    $85 Phone and Broadband Bundle No longer available.
    $90 Phone and Broadband Bundle No longer available.
    $110 Phone and Broadband Bundle No longer available.
    $140 Phone and Broadband Bundle No longer available.
  3. Optus DSL Bundles
    CIS Status
    Optus Reach Ultra - 24month agreement No longer available.
    Optus Reach Ultra - m2m agreement No longer available.
    Optus Reach Ultra Entertainment - 24m agreement No longer available.
    Optus Reach Ultra Entertainment - m2m agreement No longer available.
    100 Reach Plan - 24 month agreement No longer available.
    100 Reach Plan - month to month agreement No longer available.
    120 Reach Plan - 24 month agreement No longer available.
    120 Reach Plan - month to month agreement No longer available.
    Optus Reach Basics Bundle - 24 month agreement No longer available.
    Optus Reach Entertainment Plus – month to month No longer available.
    $70 Phone & Broadband Bundle - 24 month agreement (Optus DSL) No longer available.
    $90 Phone & Broadband Bundle - 24 month agreement (Optus DSL) No longer available.
    $115 Phone & Broadband Bundle - 24 month agreement (Optus DSL) No longer available.
    $100 Basics Plus Bundle - 24 month agreement (Optus DSL) No longer available.
    $115 Basics Plus Bundle – 24 month contract (Optus DSL) No longer available.
    $120 Big Bundle - 24 month agreement (Optus DSL) No longer available.
    $120 Big Office Bundle - 24 month agreement (Optus DSL) No longer available.
    $135 Big Bundle - 24 month contract (Optus DSL) No longer available.
    $115 Entertainment Starter - 24 month contract (Optus DSL) No longer available.
    $130 Entertainment Starter Bundle - 24 Month contract (Optus DSL) No longer available.
    $120 Entertainment Bundle - 24 Month contract (Optus DSL) No longer available.
    $135 Entertainment Bundle - 24 month contract (Optus DSL) No longer available.
    $140 Ultimate Bundle - 24 Month contract (Optus DSL) No longer available.
    $155 Ultimate Bundle - 24 month contract (Optus DSL) No longer available.
  4. NBN Bundles
    CIS Status
    90 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - 24M (customers that signed up after 4/2/2019) Available to new and existing customers.
    70 Plan - M2M (customers that signed up after 4/2/2019) Available to new and existing customers.
    90 Plan 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    90 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - 24M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    70 Plan - M2M (customers that signed up from 3/12/2019 to 4/2/2019) No longer available.
    Optus Ultra - 24month agreement No longer available.
    Optus Ultra - M2M agreement No longer available.
    Optus Ultra Entertainment - 24month agreement No longer available.
    Optus Ultra Entertainment - M2M agreement No longer available.
    60 Plan - 24 month agreement No longer available.
    60 Plan - month to month agreement No longer available.
    80 Plan - 24 month agreement No longer available.
    80 Plan - month to month agreement No longer available.
    My Basics Bundle - 24 month agreement No longer available.
    My Basics Bundle – month to month No longer available.
    Entertainment Plan - 24 month agreement No longer available.
    My Entertainment Plus Bundle - 24 month agreement No longer available.
    My Entertainment Bundle - 24 month agreement No longer available.
    $70 Home Basics Bundle - 24 month agreement No longer available.
    $95 Big Bundle - 24 month agreement No longer available.
    $90 Entertainment Starter Bundle - 24 month agreement No longer available.
    $95 Home Entertainment Bundle - 24 month agreement No longer available.
    $115 Ultimate Home Bundle - 24 month agreement No longer available.
    Classic $60 Phone and Broadband Bundle - 24 Month Contract No longer available.
    $80 NBN Phone and BB Bundle - month to month agreement No longer available.
    $100 NBN Phone and BB Bundle - month to month agreement No longer available.
    $125 NBN Phone and BB Bundle - month to month agreement No longer available.
    $70 NBN Phone and BB Bundle - 24 month agreement No longer available.
    $90 NBN Phone and BB Bundle - 24 month agreement No longer available.
    $115 NBN Phone and BB Bundle - 24 month agreement No longer available.
    Simple $50 NBN No longer available.
    Simple $65 NBN No longer available.
    Optus 'Yes' Fusion $79 No longer available.
    Optus 'Yes' Fusion $99 No longer available.
    Optus 'Yes' Fusion $109 No longer available.
    Optus 'Yes' Fusion $129 No longer available.
    $10 NBN Phone Plan with Broadband No longer available.
    $85 NBN Phone & Broadband Bundle No longer available.
    $110 NBN Phone & Broadband Bundle No longer available.
    $140 NBN Phone & Broadband Bundle No longer available.