Optus Business Online Requests
These request forms are available to help you manage your Optus Business accounts and services. Once you submit a request, you will receive a response immediately with a tracking number, and your request will be completed within one working day.
Billing Enquiries
Mobile Service Enquiries
Mobile Service Enquiry
- Enquire about the status of your Optus mobile service.
Mobile Service Change Request
- Change the status of your Optus mobile service, including activating and canceling various service features.
Billing Enquiries
Mobile Service Enquiries
Billing Enquiry
- Enquire on your billing account, including balance and payment history.
Billing Details Change Request
- Update your account, including contact and address details.
Billing Cost Centre Change Request
- Make changes to your Optus Billing account hierarchy.
Mobile Service Enquiry
- Enquire about the status of your Optus mobile service.
Mobile Service Change Request
- Change the status of your Optus mobile service, including activating and canceling various service features.