This page contains the relevant standard agreements for small business fixed and wireless telephone services. You may wish to read the Summary of the relevant Standard Agreement first, and then refer to the complete Standard Agreement version if further detail is required.
Long Distance Service
SME Terms
Summary of Long Distance Service
Long Distance Service Description
Long Distance Service Call Types
Long Distance Service Call Home Australia
Long Distance Service Standard Pricing Table
Appendix I – Part B (Optus SME Rewards)
Please also refer to the relevant Appendices for your Long Distance service.
Local Direct Service (local service connected, via an access line, to our network)
SME TermsSummary of Local Direct Service
Local Direct Service Description
Local Direct Service Call Types
Local Direct Service Enhanced Calling Features
Local Direct Service Standard Pricing Table
Appendix I – Part B (Optus ‘yes’ Rewards)
Appendix I – Part D (Business OptusOne Promotion)
Please also refer to the relevant Appendices for your Long Distance service.
Local Access Resale Service (Telstra's local service resold by us)
SME Terms
Summary of Local Access Resale Service
Local Access Resale Service Description
Local Access Resale Service Standard Pricing Table
Appendix I – Part B (Optus SME Rewards)
Please also refer to the relevant Appendices for your Local Access Resale service.
Wireless Telephony Service
SME Terms
Summary of Wireless Telephony Service
Wireless Telephony Service Description
Wireless Telephony Service Call Types
Wireless Telephony Service Enhanced Calling Features
Wireless Telephony Service Standard Pricing Table
Appendix I – Part B (Optus SME Rewards)
Please also refer to the relevant Appendices for your Wireless Telephony service.
Optus Outbound Voice Services
SME Terms
Summary of Outbound Voice Services
Outbound Voice Service Description
Outbound Voice Standard Pricing Table
Outbound Voice Services Attachment 1 - Yes Business Totality Service Description - Alcatel Equipment
Outbound Voice Services Attachment 2 - Yes Business Totality Service Description – NEC Equipment
Please also refer to the relevant Appendices for your Outbound Voice service.
Optus Inbound Voice Services
SME Terms
Summary of Inbound Voice Services
Inbound Voice Service Description
Inbound Voice Standard Pricing Table
Please also refer to the relevant Appendices for your Inbound Voice service.
Optus ipPhone Premier Service
SMB Terms
Summary of ipPhone Premier Service
ipPhone Premier Service Description
ipPhone Premier Standard Pricing Table
VoIP Call Types
VoIP Enhanced Calling Features
Please also refer to the relevant Appendices for your ipPhone Premier service.
Optus ipPhone Express Service
SMB Terms
Summary of ipPhone Express Service
ipPhone Express Service Description
ipPhone Express Standard Pricing Table
VoIP Call Types
VoIP Enhanced Calling Features
Please also refer to the relevant Appendices for your ipPhone Express service.