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Complaints, Compliments & Feedback - Thank you

Thank you for taking the time to send us your feedback.

Where you have raised issues, we are in the process of investigating these on your behalf.

The telecommunications industry standard allows 30 days for us to respond, however Optus will attempt to address your concerns prior to that.

We thank you for your patience and should you wish to speak to us in the meantime, please do not hesitate to contact Optus Customer service on 1300 300 937 for Mobile customers, 133 937 for Home Phone, TV & Internet customers.