NOTE: If your device is different to the image below simply click here.

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  STEP 1   Connecting the Support Base to the Optus 3G Home Zone Device
   

  Home Zone device into the base. For wall mounting instructions, consult the Optus 3G Home Zone User Guide.

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  STEP 2   Connecting the device to your broadband modem
   

  How you connect your Optus 3G Home Zone device to your broadband service will depend on how many spare ethernet ports you have on your Home Broadband Modem.

  Step 2(A):   Modem with spare Ethernet ports

  Connect the supplied white Ethernet Cable to the LAN1 port on the Optus 3G Home Zone device.

  Connect the other end to a spare port on your modem/router.

  Proceed to Step 4.

  

  OR if you don't have spare ports on your modem, follow Step 3(B) instead.

  Step 2(B):   Modem with no spare Ethernet ports

  Leave the end of the Ethernet cable that's already attached to your computer connected. Disconnect the other end from your modem and connect it to the port marked LAN2 on the back of the Optus 3G Home Zone device.

  Connect one end of the supplied white Ethernet cable to the LAN1 port on the Optus 3G Home Zone device. Connect the other end to the empty network port on your modem/router.

  Proceed to Step 4 on Connecting the Optus 3G Home Zone device to Power.

  
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  STEP 3   Connect the device to power
   

  Turn off any broadband devices, wait one minute and then in the following order, turn the devices back on:

  1. Switch on Cable/ADSL Modem.
  2. Connect the power cable to the Optus 3G Home Zone device and then into        an available power point.
     

          Switch on Optus 3G Home Zone device via the on/off switch on the device.

  3. Switch on any other device such as a router (if applicable).
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  STEP 4   Initialisation process/indicator lights
   

  You may need to wait for up to 90minutes for device to finish setting up for the first time.

  

  Install will take up 90 minutes

  • please do not turn the device or your modem/router off during this time
    
    

  Network and Call Status Lights will flash during this period
  
  

  Setup completed when the following lights remain it;

  • Power Light
  • Network Light
    
    

  TIP: if the Network light continues to flash after 90 minute please turn your Home Zone Device and your modem/router on and off again.

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  STEP 5   Making a phone call
   
  Once set-up initialization is complete you should notice that your mobile phone has increased mobile signal strength.

  

  When you make a phone call from your mobile, you will hear 3 beeps after you have dialed the number.

  

  Important:

  if you don't hear 3 beeps, this means you are not connected to your Optus 3G Home Zone and calls will not be going through the device.

  Please refer to the FAQ/Troubleshooting section in the Optus 3G Home Zone User Manual for more information on how to resolve this.

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  STEP 6   Manage Your Device
   
  The Optus 3G Home Zone Device is managed via the via the Optus My Account Portal. This is where you can;

  • Add or remove contacts from your Access List.
  • Update Your address.
    • This is very important if you plan to move your Optus 3G Home Zone as device will only work at the nominated address
  • Personalize your Optus 3G Home Zone device name.

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  STEP 1   Check your package.
   

  Prior to starting, please ensure you have the following items:

  1

  3G Home Zone unit.

  

  2

  Black power cable.

  

  3

  White ethernet cable

  
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  STEP 2   Connecting the device to your broadband service.
   

  Your broadband modem needs to have at least one spare ethernet port.

  1

  Connect the white ethernet cable to the ethernet port on the Home Zone Unit.

  

  2

  Connect the other end to your home broadband modem.

  
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  STEP 3   Connecting the device to power.
   

  Connect the power cable to the Home Zone unit and then into a power point.

  
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  STEP 4   Automatic initialisation process.
   

  This may take up to 1 hour to complete. During this time the lights will flash intermittently. When the √ and the @ lights stops flashing, the set-up process is complete.

  

  Lights	On	Slow flashing	Fast flashing
  	Unit powered on	A problem has been detected.
  	Internet connection established.	Connection in progress	Connection error
  	Maximum number of concurrent users reached	One user	Several users
  	Unit ready for use	Unit is updating itself

  Restart: When restarted, the unit will run through this sequence:

  Lights up > All lights flash once > Flashes slowly > Stays on > Flashed when the unit is in use

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  STEP 5   Making a phone call.
   
  1

  You should notice that your mobile now has full signal strength

  

  2

  When you make a phone call from your mobile, you will hear 3 beeps after you have dialled the number.

  

  Important:

  If you do not hear the beeps this may mean you are not connected to your Optus Home Zone. Please refer to the FAQs section of this site for more information on how to resolve this.