Indoor Coverage Solutions
Your Network Explained
The Optus 4G Mobile Network
How you connect your Optus 3G Home Zone device to your broadband service will depend on how many spare ethernet ports you have on your Home Broadband Modem.
OR if you don't have spare ports on your modem, follow Step 3(B) instead.
Turn off any broadband devices, wait one minute and then in the following order, turn the devices back on:
You may need to wait for up to 90minutes for device to finish setting up for the first time.
Install will take up 90 minutes
Network and Call Status Lights will flash during this period
Setup completed when the following lights remain it;
TIP: If the Network light continues to flash after 90 minute please turn your Home Zone Device and your modem/router on and off again.
Once set-up initialization is complete you should notice that your mobile phone has increased mobile signal strength.
When you make a phone call from your mobile, you will hear 3 beeps after you have dialed the number.
If you don't hear 3 beeps, this means you are not connected to your Optus 3G Home Zone and calls will not be going through the device.
Please refer to the FAQ/Troubleshooting section in the Optus 3G Home Zone User Manual for more information on how to resolve this.
The Optus 3G Home Zone Device is managed via the via the Optus My Account Portal. This is where you can;
Please login to your My Optus Account to manage your Optus 3G Home Zone Device.
Don't have a My Optus Account?
Click here to register
Improved coverage for 3G voice and data – up to 5 bars in your home or office device is secure – cannot be accessed by unauthorised users Online management of device settings – simple!
More reliable data service
Improved mobile broadband performance
Better quality voice calls