What is the Optus 3G Home Zone Buddy Offer?
Enjoy Unlimited* STANDARD NATIONAL Calls in your home!
For a low monthly fee per mobile family and friends who have access to a Optus 3G Home Zone Device are able to enjoy unlimited* standard national calls to:
- Fixed lines (excludes some call types)
- Australian mobiles (excluding Pivotel)
with the Optus 3G Home Zone Buddy Offer and when the calls are preceded by 3 beeps.
And with no contract, the Optus 3G Home Zone Buddy offer can be added to your mobile with no commitment!
| OPTUS 3G HOME ZONE BUDDY OFFER | ON OPTUS RATE PLANS $49 AND $59 | ON OPTUS RATE PLANS $79 OR ABOVE |
|---|---|---|
|
UNLIMITED* STANDARD NATIONAL CALLS ONLY (PER ADDITIONAL MOBILE) |
$10 per month | $5 per month |
*Unlimited Standard National Calls: Calls must originate from the Optus 3G Home Zone device and will be preceded by 3 tones to indicate that the call is going through the Home Zone device and not from any other coverage provided by the Optus Network. Eligible Calls that originate from the Home Zone device will be credited back on your bill. Excludes calls to: VoiceMail, 13/1300 & Premium Service calls, satellite calls, calls to Pivotel, Diversions, VoiceMail Retrievals, International SMS/MMS/Video, Data generating services and any local, national or mobile calls that do not originate from the Optus Home Zone Device. Unlimited call feature is not transferable to other mobiles, including those registered as secondary users. Optus Fair GoTM Policy Applies. +Optus 3G Home Zone and Buddy offer: Includes unlimited standard local and national calls to fixed lines and Australian mobiles within Australia for one Mobile. Emergency Calls: The Optus 3G Home Zone device should not be relied upon as the sole means for making emergency calls. The Optus 3G Home Zone Buddy Offer is available to Optus 3G mobile customer's who are, or will be, registered as a Secondary User of an Optus 3G Home Zone device. ^The Offer will not be available if the primary user's account is cancelled or you are removed by the primary user as a secondary user of the Optus 3G Home Zone device. If any of these events occur, Optus will contact you via SMS and you will be entitled to a refund of the Optus Home Zone Buddy Offer access fee on a pro-rata basis to be calculated from the date upon which the relevant event occurred (as calculated by Optus in its sole discretion) which will appear as a credit on your next mobile bill after the relevant event.
How do I purchase the Optus 3G Home Zone Buddy Offer?
Online
- Log into My Account.
- Select "Manage My Products" next to the service you wish to apply the Home Zone 3G Buddy Offer to
- Then Select 3G Home Zone Buddy $5 in the 3G Consumer Home Zone - Secondary Category, click Update Selected Products and follow the prompts.
On The Phone
If you're eligible call 1800 502 071 to get connected! If you have an ABN it's also available for business on 1300 302 051.
I received an SMS about Home Zone, what should I do?
Optus will send an SMS to Optus Home Zone Device users when;
- Their mobile number is added to an Optus 3G Home Zone access list
- Their mobile number is removed from an Optus 3G Home Zone access list
- The Primary Users account is deactivated.
What you need to know?
- Buddy offer is only valid while the primary user's account is active^ and you are a registered user.
- You must be within a 30m radius of the 3G Home Zone device in order to access the Optus 3G Home Zone Buddy Offer
The Optus 3G Home Zone Buddy Offer will not be valid if the:
- primary user cancels their 3G Optus Home Zone device;
- 3G Optus Home Zone device is turned off;
- 3G Optus Home Zone is moved to another address without your knowledge;
- Primary user removes you as a registered secondary user;
- A power outage, service outage or hardware fault affects the fixed broadband internet service that the 3G Optus Home Zone device connects to; or effects the 3G Optus Home Zone device itself
The Optus 3G Buddy Offer will not be available if the primary user's account is cancelled or you are removed by the primary user as a secondary user of the Optus 3G Home Zone device. If any of these events occur, Optus will contact you via SMS and you will be entitled to a refund of the Optus Home Zone Buddy Offer access fee on a pro-rata basis to be calculated from the date upon which the relevant event occurred (as calculated by Optus in its sole discretion) which will appear as a credit on your next mobile bill after the relevant event.
If you are no longer the registered secondary user of an Optus 3G Home Zone, or the device is no longer active you should cancel your Optus 3G Home Zone Buddy offer via My Account by;
- Logging into My Account and deselecting the 3G Home Zone Buddy $5 in the 3G Consumer Home Zone - Secondary Category.
Emergency Calls: The Optus 3G Home Zone device should not be relied upon as the sole means for making emergency calls
Click here for full terms and conditions.
