Classic office phone line plans designed for small business

Looking for a fixed phone line for your business? Optus can offer you competitive call rates and 24/7 technical support.




Get your office phone included in one of our fantastic value broadband bundles and save!

Add unlimited broadband, entertainment packages, or top-notch calling offers to your Optus bundle. Bundles can include:

  • Unlimited standard local and national calls.
  • Unlimited international calls to selected destinations.
  • Unlimited broadband with entertainment bundles.

It’s your choice – simply head over to compare our excellent bundle deals.


It's easy to get connected

Cable Plans | Image

Cable Plans | Image


Call us on 1800 041 567 and we'll place your order.


We'll get the techy stuff sorted and organise your new phone service.


You're connected! Now everyone in the office can talk to their hearts' content.

Frequently Asked Questions

Yes, in most cases, as long as you are staying in the same local area. Transferring your number can take up to 10 business days, so make sure you don't cancel your service with your current provider until the transfer is complete. For an extra-smooth transition, have a copy of your existing telephone bill to hand when ordering your service.

You can add another line, but what’s already in place determines what happens next. If the infrastructure exists, adding a line is a straightforward process. If extra wiring is required, then you'll need to organise and pay for your own qualified technician. Call us to work out what’s in place and what the next steps are.

Unless you've ordered a new handset when purchasing your connection with us, no extra handsets will be supplied. Any working handsets you already have should work with your new Optus service, provided they meet Australian standards.

We’ll try to activate all pre-existing telephone extensions that are linked to the phone line that you're connecting/activating with us. If you need new sockets/ extensions to be installed, please contact an ACMA approved electrician to complete this work.

Unless the telephone line you're connecting has never been connected before, the technician will try to activate your service remotely (at the exchange) and will only need to come to your premises, if the remote attempt isn't successful.
If an appointment is needed, an English-speaking person over 18 years of age must be at the premises.

You'll receive an SMS and a letter confirming your connection date 3 to 5 business days after placing your connection request.
If unexpected circumstances lead to a change in the confirmed connection date, we will make every effort to let you know and arrange a new date.

By selecting this plan, you agree that the connection date that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG) and we will waive the standard $59 start-up fee. Apart from this, everything else in the CSG still applies. For more information, see

FAIR GO POLICY APPLIES. Available in selected premises in selected areas. Check website for availability.

Important Information for Cable & NBN Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we'll help you find an alternative solution.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Calls charged in one minute increments.

General: Offer available to credit approved small and medium business customers with a valid ABN, as an additional phone line only.

Office Phone: You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel the service within the committed term, you may be charged a cancellation fee.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service.

We do not offer Priority Assistance. A provider who does is Telstra.

Other ways to Buy

CALL 1800 041 567 and talk to an Optus Broadband specialist
FIND A STORE Pop in to your local store and speak to our friendly staff
CHAT WITH US Not a fan of phone queues? Chat online with our helpful sales chat people.

Contact a Business Specialist

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