Trade in your
old phone or tablet.

Trade in your team's old phone or tablet from any network for a credit towards your Optus Business Account.

To get started, check if you can trade in the phone or tablet your business has.

WHAT KIND OF PHONE OR TABLET DO YOU HAVE?

Good news! You can trade in this device for a credit towards your Optus Business Account.
See below to find out how you can trade in your old business phone or tablet.
Unfortunately, you can't trade in this device. But if you would like to give it to one of your staff, check out our BYO plans, or check out Mobile Muster for phone recycling options.

Made a mistake? Be sure to spell the make and model of your device correctly or select it from the drop down list.
Support Heading Image

How it works

My small team (1-5)
My medium team (6-150)
1.

Check if you can trade in your old phone or tablet.


2.

Find out about our phones, tablets and plans online or in store.

3.

We can organise your trade-in over the phone or you can take your old phone to an Optus 'yes' shop to complete your trade-in.*


4.

You'll See Your Trade-In Credit On Your Optus Bill.

1.

Check if you can trade in your old phone or tablet.


2.

Call
1300 103 481 or contact your optus business consultant to trade in*

3.

We will have your old phone or tablet assessed and valued.


4.

If you accept the valuation, the amount will be credited to your optus business account.

*Limit of one phone or tablet for every service you have with us. Terms and Conditions apply.
*Limit of up to two phones or tablets for every service you have with us. Terms and Conditions apply.
How much could I get?

Here are a few examples of what you could get. We're offering trade-ins on a huge range of phones and tablets, so just ask us what yours is worth.

*Credit is paid as lump sum on your Optus Business Account.

 

FAQs
  • Save money by trading in your phone or tablet.
  • It's a great way to rid your office of old devices. All devices traded in are data wiped to factory settings, with data destruction certificates available on request.
  • Your old phone or tablet will be recycled or reused, reducing waste and landfill.

We only accept phones or tablets that can power on and that we can hit factory reset on.

Your trade in credit will be applied to your Optus Business Account and you will see it added to the second or third monthly bill after your device trade in.

You can give your phone or tablet to one of your staff, check out our BYO plans or you can recycle your phone through the Mobile Muster program.

Yes. You can trade in your phone or tablet from any network as long as it's an eligible model. You may have to pay your current network an early termination fee.

Your phone or tablet will be cleared of all data, so don’t forget to back up and delete your personal information from your old device before you give it to us.

Your old phones and tablets will be recycled or reused, reducing waste and landfill.

Alegre is the trade-in company that we've partnered with to look after you. They are not owned, operated or controlled by Optus. Alegre will assess, value and buy your old phone or tablet.

No, Alegre will send you a prepaid mail satchel. Just pop your mobile or tablet in the satchel and drop it into a post office within 30 days of being sent your trade-in prepaid satchel. It's a prepaid registered post satchel, so have it scanned at the post office and you can track your satchel until it reaches Alegre.