The need for agility is driving mobilisation of the workforce so mobilisation of the corresponding business intelligence is also necessary. This can assist with:
- Realtime decision-making at the customer face.
- Innovative transactions in the field, to improve service delivery and sales productivity.
- Better information flow to customers, partners and staff.
- Reduced transaction times to improve workflow and drive productivity.
Mobile business intelligence is set to grow in importance for gaining and maintaining competitive advantage.