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Optus 124YES

Get connected straight through to Australian phone numbers.

Ever needed to find an Australian phone number when you're out and about?

Optus 124YES is a directory service for your Optus mobile that can find and directly connect you through to most publicly listed phone numbers in Australia. It's great when you are on the move and you need to find a number. Simply dial 124YES (124937) and talk to an operator to be connected. You can also get the phone number sent your mobile as a text message to be stored for future use.

FEATURES

Simple: just dial 124YES to talk to an operator

Convenient: no need to write down the number or remember it - you're connected right through and you can get the number sent to your phone as an SMS.

Available: 24 x 7 access to Australian phone listings.

BENEFITS

124YES means you will never be stuck for a number when you're out and about or don't have a pen handy. You can:

  • Be connected to most listed (business and residential) numbers in Australia, all you need is the name and town.
  • Keep on working even when you are out of the office and have forgotten your phone book.
  • Easily store new numbers from the 124YES text message sent directly to your phone.

WHY BUY THIS PRODUCT

Optus 124YES is exclusive to Optus customers. It's more than a directory assistance service, since you can get connected straight through to the number you have requested and have the details sent directly to your phone as a text message.

TECHNICAL OVERVIEW

Simply dial 124YES (i.e. 124-937 or 124927) depending on your mobile phone's keypad.

An operator will answer your call and ask for:

  • the name, and
  • town you require

They will search for the number on the public WhitePages listings and ask whether you want the number sent to your mobile as a text message. You will then be automatically connected to your requested number.

124YES will connect through to:

  • Residential and business numbers listed in the WhitePages.

However, some special numbers will not be connected through:

  • International numbers
  • 0055 numbers
  • 1900 numbers
  • 13 and 1300 numbers
  • 1800 numbers (or other freecall numbers)

SPECIFICATIONS

124YES works with any Optus mobile service.

Product FAQs

124YES will connect through to:

  • Residential and business numbers listed in the WhitePages.

However, some special numbers will not be connected through:

  • International numbers
  • 0055 numbers
  • 1900 numbers
  • 13 and 1300 numbers
  • 1800 numbers (or other freecall numbers)

Support FAQs

Yes, except that you will not be able to receive SMS on your mobile phone.

No.

All you need to use 124YES is an Optus mobile phone.

  • Step 1 Simply dial 124YES (i.e. 124-937 or 124927) depending on your mobile phone's keypad.
  • Step 2 An operator will answer your call and ask for:
    • the name, and
    • town you require
  • Step 3 Confirm that you want the number sent to your mobile as a text message.
  • Step 4 Wait to be automatically connected to your requested number.

Billing FAQs

Your mobile bill will display Connect2 under the 'Destination' column and 124YES under 'Tel No' column.

If you wish to report this and have your account credited for the incorrect call, please record the call details noting the date, time and the telephone number called (if information is available). You can then report this to Optus customer service.

Please refer to the Mobile Value Added Service Features - Appendix Y document of the Optus standard form of agreement.

Please call the billing contact number on your invoice, your assigned service desk or otherwise call 134 315, Monday to Friday 8:00am - 5:30pm AEST for other enquiries.

Although the number that you request connection to may be busy, not answered or is a silent listing, you will still incur the flagfall and rates according to your pricing plan for the duration of the call.

Contact a Business Specialist

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