Fair Go Policy applies
Mobile TV and music streaming: All for use in Australia. Fair Go Policy applies. Stream SD video up to 1.5Mbps & music up to 512kbps. Streaming services subject to change at any time. Content such as ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. Not suitable for HD quality video. Suitable for one stream per service on mobile & tablet devices only.
Optus Sport: Personal viewing in Australia only. Content and features vary by device and sport. Sport coverage is available as long as you remain on an eligible plan and Optus has the rights. Optus Sport is a month-to-month subscription, which will continue until you cancel your subscription or you move to an ineligible plan. Where your plan includes Optus Sport at no additional cost, your bill will show a $15 charge and corresponding credit.
Optus Sport subscription offer: Min total cost over 12 months is $360 on $30 mobile plan. Available to new Optus Sport subscribers only. From 31/07/17 optional Optus Sport is $15/mth. Cancel Optus Sport subscription anytime without charge.
Yes TV by Fetch Mini offer: Sign up/recontract to an $85 or above 24/mth My Plan Plus /My Plan Business plus take a Yes TV by Fetch Mini to receive a $5/month discount on the Yes TV by Fetch Mini. Offer ends 28/2/17. Discount forfeited if mobile is cancelled or you move to an ineligible plan. No rainchecks. If service is cancelled you must return the device otherwise charges apply.
Yes TV by Fetch Mini: Requires an active fixed broadband Internet connection and a download speed of at least 3Mbps, a widescreen TV and an external antenna connection. Data charges will apply from your internet service provider. You cannot use your mobile data to watch content from the Yes TV by Fetch Mini. If mobile service is cancelled Yes TV by Fetch Mini service will also be cancelled. If the Yes TV by Fetch Mini service is cancelled you must return the device to Optus or charges will apply.
Coverage: The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage varies by device. Check at optus.com.au/coverage.
No Plan Cancellation Fees: Excludes My Plan Business (Tech Fund) plans. Your phone repayments are reduced by a monthly credit. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your phone which will include any amount that Optus was going to cover.
New Phone Trade Up: Not available on My Plan Business (Tech Fund) plans. After 12 months you can pay a one-off fee of $99, return your current device in good working order to a Yes Optus store and buy a new device on a new 24-month plan. Alternatively if you wish to keep your original device simply pay out the full remaining cost of your device including any amount that Optus was going to cover, then upgrade to a new device on a new 24-month plan. For more info visit optus.com.au/business/newphonetradeup
National Talk Inclusions: Can be used for standard talk to Oz numbers, 13/1300 numbers and voicemail retrievals all within Australia.
International SMS/MMS on $45 My Plan Plus: Get unlimited standard international SMS and MMS to selected countries.
International Talk/Text Inclusions on $70/$90/$105/$125 My Plan Plus: Can be used for standard international calls to numbers in selected countries & unlimited standard international SMS/MMS (selected countries).
Selected Countries Include: Canada, China, Hong Kong, India, Indonesia, Malaysia, NZ, Singapore, South Africa, South Korea, Thailand, UK, USA, and Vietnam. "Yes International" rates apply for excess and non-included usage. See optus.com.au/bizinternational.
International Roaming Inclusions: $105 and $125 My Plan Business give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use in Zone 1 country per month. For list of countries see optus.com.au/biztravel. If you exceed your included data allowance then standard PAYG data roaming charges will apply. Any unused included data for the month is forfeited and cannot be rolled over to the next billing month. For $105 and $125 My Plan Business, International Roaming will be switched on automatically when you activate your plan.
Data Pool: If you have more than one My Plan Plus (including SIM Only), My Plan Business (including SIM Only & Tech Fund), My Mobile Broadband Plus or Mobile Broadband Business plan on the same billing account, the included monthly data allowance will combine into one data pool, which will be shared by all eligible services on that account. This data can also be shared with any existing Share Data Plan. Any unused data in the data pool expires at the end of each billing month.
Optus Travel™ Pack: Gives you unlimited standard national and international talk, SMS and up to 50MB of data to use in Zone 1 countries per day. For list of countries see optus.com.au/travel. You must activate each day of Optus Travel™ Pack prior to use and if you activate multiple consecutive days, the data allowance will accumulate for use anytime over the consecutive day period. If you exceed your daily or accumulated usage, standard data roaming charges will apply. You can also purchase additional Optus Travel Packs. Any data provided as part of an Optus Travel™ Pack is not shareable and will not form part of any Data Pool. Any un-used days of Optus Travel Pack are forfeited and cannot be rolled over to the next billing month.
Additional Data: Additional data automatically charged at $10/1GB. If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.
General: Fair Go policy applies. For more info, see our Critical Information Summaries which can be found at optus.com.au/business/cis or pick one up in store.
Usage Alerts: Usage alerts are not real-time and delays of up to 48 hours may be experienced.
My Account: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account, and the amount each service has used. If you have more than 6 services on your account you may not be able to use My Account to monitor usage or add/change alerts.
Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
Premium Support: Excludes Optus DSL, Mobile Broadband and Fleet mobile services. Available when you either bundle your mobile and consumer–grade broadband and office line service or when you sign up to a $125 My Plan Business plan (min over 24 months is $3,000) or when you have 3 or more mobile and or fixed services on the one account with an ABN or ACN. Enter your service number while calling. May take up to 15 days to apply.
24/7 Live Chat: Not available to Optus DSL customers. Excludes technical support and Fleet mobile services. Available for customers with a valid ABN or ACN.
My Business Fast Lane: Available to customers who sign up or recontract between one and two 24 month My Plan Business (excluding Tech Fund) mobile services from 6 June 2016 on one account with a valid ABN/ACN. You must enter your eligible mobile number to receive fast tracking in the phone queue when you call customer service on 133 937. My Business Fast Lane is separate from Premium Support and excludes Fleet mobile services.
Huawei P9 - Bonus Data: Available if you sign up or recontract to a $70 My Plan Business with a Huawei P9. Bonus Data will remain on your service until you recontract, change to an ineligible plan or cancel your plan. Offer available until 5 March 2017.
Samsung Galaxy S7 - Bonus Data: Available to new and recontracting services on $65 My Plan Plus and $70 My Plan Business with a Samsung Galaxy S7. Bonus Data will remain on your service until you recontract, change to an ineligible plan or cancel your plan. The bonus offer ends 5 March 2017.
Bonus Plantronics BackBeat Wireless headset: Available to customers who pre-order the Huawei Mate 9 from 25 January 2017 to 6 February 2017. Offer available via online redemption from Huawei. Claim before 7 March 2017. Limit one claim per handset purchase. Visit www.huaweipromotions.com.au to claim.
Bonus Data $90 My Plan Business: Sign up/recontract to the $90 My Plan Business and get 11GB data/mth incl 2GB bonus data for 24 months and 1GB bonus data until you recontract, change plans or cancel your plan. 2GB bonus data may take up to 72 hours to be applied and will appear on second bill. Offer ends 26th March 2017.
Bonus Data $70 My Plan Business: Sign up/recontract to the $70 My Plan Business and get 2GB bonus data for 24 months. Not available in conjunction with any other bonus data offer. Bonus data will appear on second bill. Offer ends 26th March 2017.