Music Streaming

The trip to work just got better. Now you can stream music data free on selected plans at no extra cost.

Whether you’re on a business mobile or mobile broadband plan, it’s time to tune in. Stream music without using the data in your plan on Google Play Music, iHeartRadio and Spotify apps on your work mobile or tablet.

All for use in Australia. Fair Go policy applies. Stream music up to 512kbps. On selected apps only. Streaming services subject to change at any time. Downloads, video & non-music content incur data charges. For personal use only.

Get music now

Say Yes to Sam Smith
Google Play Music
iHeartRadio
Spotify

 

Start streaming music data free

 

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Have 6-150 employees? Call 1300 906 798 to speak to an Optus Business Specialist.

 

How it works


Cable Plans | Image

Cable Plans | Image


Get music

New Optus customers will enjoy music streaming data free if it’s included in your new plan.

Already on an eligible plan? Go to My Account and turn music in the Entertainment section.

Get the apps

Download one or all of the participating music streaming apps: Google Play Music, iHeartRadio and Spotify.

Get listening

Stream music without using your plan’s data for a better trip to work.

Important: there’ll be a short delay before data free streaming is active if you’re a postpaid customer – we’ll let you know via SMS or email when you can start streaming data free. Once it’s active, you can add or remove data free music streaming any time in My Account.

 

Frequently Asked Questions

  • What is data free music streaming?

    If you’re an Optus customer on an eligible plan, you can enjoy music streaming on your mobile or tablet without using your plan’s data on the following streaming service apps: Google Play Music, iHeartRadio and Spotify. If you’re using some premium versions of these services, you may have to pay for a subscription to these services.

  • Are the subscriptions to the participating streaming services included?

    No, paid subscription fees for premium versions of the streaming services are not included.

  • I’m an existing Optus customer, how do I know if my plan is eligible for data free music streaming?

    To find out if your current plan is eligible for data free music streaming, head to My Account and click on the Entertainment section or contact us. You can also find out more about eligible plans here.

  • How will I know if data free music streaming has been activated?

    There will be a delay before data free music streaming is ready to go. You’ll receive an SMS or email to let you know when you can start streaming music from the participating streaming apps data free. Please wait for this confirmation from us before you start streaming as any streaming you do on those apps before then won’t be data free.

  • What quality of streaming can I expect?

    Your streaming service has been designed to not exceed 512 kbps. This speed is for a single stream on mobile and tablet devices, so you can enjoy your favourite music on the included music service apps when you’re out and about.

  • Can I stream music without using my data when I’m overseas?

    No, data free music streaming is only for use in Australia. You’ll be charged roaming rates for data used with any music app when overseas.

  • Can I use this for business or commercial purposes?

    No, data free Music streaming is for personal use only.

  • View More FAQs
    • Will data free music streaming work on all my devices if I Data Pool?

      No, data free music streaming will only work on the service which has data free music streaming activated onto its plan.

    • How do I get data free music streaming?

       

      • New Optus postpaid customer – If you’re signing up to a new postpaid plan where music streaming is included, you’ll automatically be signed up to data free music streaming. You can choose to switch this off if you’d prefer.

        Please note, there will be a delay before data free music streaming is ready to go. You’ll receive an SMS or email to let you know when you can start streaming music from the participating streaming apps data free. Please wait for this confirmation from us before you start streaming as any streaming you do on those apps before then won’t be data free.
      • Existing Optus Customer – If you already have an eligible plan, you’ll need to activate data free music streaming before you can start streaming music from the participating streaming apps data free. Login to My Account, and click on the Entertainment section to activate data free music streaming.

        If your plan isn’t eligible, you’ll need to move onto a plan which is. Contact us for more info or you can find out more about eligible plans here.

        Please note, there will be a delay before data free music streaming is ready to go. You’ll receive an SMS or email to let you know when you can start streaming music from the participating streaming apps data free. Please wait for this confirmation from us before you start streaming as any streaming you do on those apps before then won’t be data free.
      • Optus prepaid customer – Data free music streaming is also available for eligible prepaid customers, find out more at www.optus.com.au/prepaidmusic.
    • Why have I used data from my plan when all I’ve done is streamed music on the participating music streaming apps?

      There are some functions within the apps that are excluded from the offer and will use data from your plan. These include:

      • Video streaming
      • Album artwork displayed on screen
      • Song downloads
      • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
      • Any analytics sent from the music provider to understand your music preferences and usage
      • Authentication, for example, when the app confirms your login
      Also, music will only be zero-rated when it is streamed through the participating apps for mobile phones and tablets. Use of third party apps which access the participating music apps, such as Sonos, are excluded.
    • I no longer want to have access to data free music streaming; can I remove this from my plan?

      Yes, you can remove data free music streaming from your service. You can do this within the Entertainment section when you login to My Account or by contacting us.

    • Can I tether or share my data free music streaming?

      Data free music streaming is not suitable for tethering or hot-spotting to multiple devices. If you do tether and use your phone to stream music, it will use your included data. Your streaming service has been designed to not exceed 512 kbps. This speed is for a single stream on mobile and tablet devices, so you can enjoy your favourite music on the included music service apps when you’re out and about.

    • Do I have to stream through one of the streaming services apps or can I stream through a web browser like Google Chrome?

      You can only stream music without using your data on the Google Play Music, iHeartRadio and Spotify apps on your phone or tablet. If you stream music via the websites of the music providers on your phone, this will use your included data. So don’t forget that data free music streaming is only available via the selected streaming service apps on a phone or tablet.

    • Will you be adding more music streaming services in the future?

      We’ll continue to review the participating streaming services and may add more in the future. The participating streaming services are subject to change at any time.

    • Further FAQs

All for use in Australia. Fair Go Policy applies. Stream music up to 512kbps. On selected apps only. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only. For personal use only.